Greg D. Email & Phone Number

Charlotte, North Carolina, United States

Charlotte, North Carolina

- Manage and maintain 15+ accounts worth more than $1.2M in annual sales.- Increase volume and revenue through stellar management and customer service.- Increased / acquired business on underperforming and undeveloped accounts, adding more than $96k in sales monthly.

Charlotte, North Carolina Area

- Developed strong negotiating skills to keep costs down and enable prompt repairs.- Consistently ranked in the top 5% for overall CSI in the state and top 1% regionally. - Responsible for settling difficult claims both in and out of assigned territory while maintaining empathy.- Responsible for inspecting and providing accurate estimates and negotiating fair and equitable claim settlements.- Worked collaboratively with various internal departments to ensure an efficient overall claims process.- Responsible for fostering and maintaining positive relations with accounts and vendors.

Greater Pittsburgh Area

- Ensure a positive customer experience through effective management of the rental process.- Consistently achieved individual sales and customer service goals.- Responsible for increasing sales through effective marketing procedures.- Increased efficiency in handling outstanding payments and billing discrepancies.- Worked on the Hertz Improvement Process Initiative to increase efficiency and lower overall costs of the branch.