Highly experienced, knowledgeable and skilled I.T. and business analysis professional, with illustrated expertise in working closely with various internal and external stakeholders within a business to create technological solutions to constantly improve business performance. Commercially astute with a comprehensive understanding of business process improvement and the role technology plays in the same. Solid track record of identifying inefficiencies and blockages, and addressing the same with high impact technological strategies / solutions, ultimately resulting in impressive business improvements. Exceptional verbal and written communication skills, coupled with outstanding problem-solving ability.+ KEY SKILLS* Business & Business Systems Analysis; experienced Lead Business Systems Analyst with demonstrated specialist expertise in all stages of developing and recommending technological solutions to solve business challenges and enhance business operations* Extensive I.T. background; practiced in software development / architecture, database administration, Agile, SCRUM and information systems * Skilled in working closely with a diverse range of stakeholders in gathering requirements, defining policies and other business processes / frameworks* Solid understanding of various concepts and terminologies, including highly technical content, and expressing them in a clear and easily understood manner* Adept in developing requirement specifications, business cases, functional specifications, process models and state transition models* Highly analytical and detail orientated, with outstanding ability to promptly identify risk / potential issues, and resolve the same with forward thinking solutions* Illustrated capacity to develop and maintain productive, long term relationships with internal and external stakeholders at all levels* Excellent verbal and written communication skills with demonstrated ability to convey information in a clear, professional and easily understood manner