Greg Downing Email & Phone Number

Lancaster County, Pennsylvania, United States

Lancaster, Pennsylvania

Manage, plan and oversee the daily transportation activities of the Red Rose Transit Authority system. Manage and oversee the operator training, safety program and provide solutions and explanations to the customer service complaints and inquiries. Compile and maintain various reports and provide leadership in all areas of fixed route transportation.

Wilmington, De

Schedule, compensate and supervise bus operators and dispatcher trainees. Oversee preparation of daily run assignments for operators, coordinate schedule deviations and develop emergency re-routes. Respond to and investigate passenger- and vehicle-related accidents/incidents, and address concerns and problems of transit patrons to provide good customer service and public information. Compile and maintain various reports, and perform other management duties as needed.

Folcroft, Pa

-Hired, trained and supervised contract driver-managed all administration aspects including payroll, insurance, accounting and package inventory -scheduled and managed vehicle maintenance and produced various reports involving vehicle, packages and stop efficiency

Folcroft, Pa

-Load, sort and deliver packages-provide customer service and problem resolution-oversee vehicle maintenance and operations-handled and performed all necessary reports

Bear, De

Managed all aspects of company including but not limited to providing customer service, scheduling making passenger pick-ups, accounting, purchasing, contract negotiations, marketing and advertising, vehicle maintenance and operations.

Master Of Business Administration (M.B.A.), Organizational Leadership

Bachelor Of Science (Bs), Sports Management

Activities and Societies: Phi Beta Sigma, Wilmington University Alumni Association