With over 20 years of experience in the regulated insurance industry, I have developed a deep understanding of the complexities and nuances of this sector. Throughout my career I have held leadership positions where I have successfully managed teams of over 20 people and overseen call centres in both the UK and overseas.Throughout my career I have built strong relationships with key stakeholders, including clients, regulatory bodies and internal teams.I believe in the power of collaboration and have worked closely with these stakeholders to develop and implement strategies that align with business objectives and growth.