Greg Ensign Email & Phone Number

Lawrenceburg, Tn

Operations in Hotel Furnishings

Asia

Same as previous job description with DMi

China

Spearheaded quality assurance, international production site operations and product development for global manufacturing company. Met high level of quality and production goals to ensure customer satisfaction rates while overseeing production and product development operations. Managed up to 30 quality supervisors, drivers and translation staff. Coordinated and served as liaison among U.S.-based product development and foreign production personnel, factory supervisors and quality control / sample technicians. Communicated sample / product development progress to corporate office and provided detailed reports, drawings and photographs. Relayed change information to appropriate production supervisors and managers. Provided follow up to both U.S.-based corporate and China-based factory management. Collaborated with factory procurement staff to identify vendors. Complied with industry standards and corporate policies, procedures and protocols. Tracked problem areas and determined long-term solutions. Assisted factory management team with training operations. Selected accomplishments:Drove new overseas product development process by presenting samples and designs from U.S. to China operations. Served as factory "watchdog" to ensure highest quality and offered recommendations for process improvements throughout production process. Oversaw all critical finishing processes, including strength testing for adhesion and sheen, as well as led testing for quality packaging that upheld throughout rigorous shipment and warehousing processes. Established and maintained open communication channels between U.S. and China operations, resulting in higher quality product and more efficient production process.Developed effective system to determine job compensation / descriptions and categorize skill levels of drivers, quality control inspectors, office administrators, sample technicians and assistants.

Dongguan City, China

Met quality goals, tested product finishing and managed quality technician team for international manufacturing plant. Interfaced with interdepartmental personnel regarding production schedules.

Promoted to manage 28 team members while ensuring product quality, on-time delivery and smooth workflow for manufacturing company with customers in both domestic and foreign market place. Communicated with mill, warehouse and sub-assembly department staff for parts availability and with finishing department to ensure quality goals were met. Tested finish materials for correct chemical composition. Tracked materials usage and labor hours. As Production Supervisor, oversaw finishing / detail operations and 47 employees. Scheduled staff and coordinated training and performance evaluations. Selected accomplishments:Continually promoted team environment, resulting in higher productivity.Ensured compliance to all safety and environmental regulations.

Advanced to progressive and cross-functional roles for nationwide warehouse distribution corporation. Provided account management, quality customer service, purchasing, collections, inventory control, shipping and receiving, order processing and employee training.