Greg Fetzer Email & Phone Number

Budweiser Events Center

• Manage and coordinate payroll for 100+ employees• Coordinate banquets ranging from meetings of 10 attendees to awards banquets up to 150 attendees. Contract and settle payments from all banquet clients.• Coordinate events held in the arena including but not limited to hockey games, concerts, comedy shows, and thrill shows• Pre-Event duties include, but not limited to constant interaction with the promoters or clients, scheduling and managing a staff of up to 60 employees per event. Hiring, interviewing, training and handling orientation for new employees. Coordinating between all departments regarding the facility’s change over between events, as well as load in and load out schedules of event production equipment• During events the events I am responsible for briefing and managing up to 60 employees per event, including all parking, security, ticket takers, ushers and merchandise staff.• Post-Event duties include ensuring that all patrons safely leave the building, managing load out operations of event production equipment. Completing the financial settlement of all merchandise products with the promoter. Handling difficult client and patron situations while working in a fast paced environment.

Budweiser Events Center

• Ticketing representative for all 23 Corporate Suite accounts.• Ticketing and account representative for 221 Premium Seat License accounts. Obtained 86% renewed accounts on 2008 Premium Seat Licenses for the largest renewal year in the Budweiser Events Center’s five year history.• Scheduled, managed and trained five Box Office employees.• Balanced and recorded daily financial reports in Excel, including separating credit card, cash, and check transactions of up to $150,000 per day.• Tracked daily ticket sales from the box office, outlets, internet orders and phone orders.

Budweiser Events Center

• Balanced and recorded daily financial reports in Excel. Tracked ticket sales from the box office, outlets, internet orders and phone orders.• Reserved and relocated suite tickets for all events to be sent to the Corporate Suite Holders.• Sold single event tickets to customers and assisted with customer service questions and issues.