Greg Gallagher Email & Phone Number

Chicago, Illinois, United States

• Assigned to be the functional leader for a multi-department initiative to enhance time report accuracy and drive productivity
• Organized cross functional meetings to inform and train.
• Responsible for Weekly Productivity Reporting to management as well as various Ad hoc reporting.
• Team member of Project to replace Time Entry System.
• Develop multiple dashboards customized for individual peer review.

Mchenry, IL

• Process formal Stocking level recommendations upon request
• Responsible for weekly metrics for Retail & Warehouse Distribution Channels
• Responsible for weekly sales forecast
• Collaborate daily with Sales and Supply chain teams on product interchange, pricing discrepancies and problem resolution
• Created and administer Sales Team internet Portal

Schaumburg, IL

• Manage compliance, training and individual reporting for Motorola External Service Providers
• Create, develop and manage several metrics and training guides for Internal Service teams.
• Collaborate with Field Service Partner managers with operational reviews.
• Assisted in the development of scoring system for all Motorola Service Providers.

Schaumburg, IL

Responsible for all internal Service Financial reporting for North American Services Organization.Manage and develop internal metrics using Oracle and Tableau.Organize Operational Reviews for all North American Service Teams.

Schaumburg, IL

• Managed performance, compensation and schedule of Price Management Team.
• Reviewed all above contract Price Exceptions from Motorola Resellers.
• Reviewed products and discount percentages on renewal contracts with Business Capture Managers, Sales Teams and Product Managers.
• Merged pricing management responsibilities from other groups into the Price Management Team.
• Redesigned new Price Exception process for Motorola Sales Team.
• Delivered monthly reporting and metrics for Team to Senior Management.

Schaumburg, IL

• Collaborate with outside Sales teams and Business Development Managers to ensure correct pricing on Orders and Contracts in the Northeast United States as well as Special Market Customers.
• Deliver Monthly Reporting and Metrics for the Pricing Department to Senior Management.
• Working with Oracle Transition team to test and develop Oracle pricing tool.
• Daily administration and approval of Price Exceptions.
• Lead Audit project of all Motorola State and Local Contracts.
• Document Standard Operating Procedures for Pricing Team.

Schaumburg, IL

• Collaborated with outside sales team to review customer purchase orders and quotes.
• Worked with customers and re sellers to ensure that all order documentation is complete and compliant.
• Ensured timely order life cycle by working with Accounts Receivable, Product Management and Supply Chain.
• Supervised and trained new Sales Associates.
• Motorola Galvin Master Support Person, Q4 2008

Oak Brook, IL

• Collaborated with sales teams to collect Point of Sale Data from key accounts to post on corporate website.
• Maintained daily Point of Sale Data for two internal Websites for Sanford LLD.
• Wrote, tested and assessed project test plans.
• Functioned as Subject Matter Expert for Project Upgrade of Gold Seal Internal Website.
• Held Training sessions on two internal websites with various departments within Sanford.

Schaumburg, IL

• Collected, wrote and presented business/IT requirements, as well as designed documents for Service Life Cycle Project.
• Responsible for contract creation, APO notification, federal contract creation, and installation agreement documents.
• Implemented extensive testing and documentation of results for Oracle 11i/SLC system prior to deployment.
• Collaborated in writing SLC Training Manuals.
• Worked extensively with Service teams in SLC/Oracle Training, including training Field Representatives and Internal Department training.
• Responsible for administrative duties of current contract system (CMS) including Administrations permission and IT functionalities.

Schaumburg, IL

• Responsible for processing maintenance contracts for CGISS within the state of Florida, and addressed any follow-up issues related to these contracts.
• Worked extensively with the COF, Worldwide Receivables (Oracle), Clarify, and CMS systems.
• Reviewed new sales contracts and generated customer invoices.
• Reviewed system generated dealer commissions and schedule related payouts.
• Assisted in development, and was responsible for updates to the National Service Support website.
• Worked with credit analysts, sales personnel and customers to resolve account discrepancies as appropriate.