Greg Gerlach Email & Phone Number

Pittsburgh, Pa

Manage strategic planning and day-to-day business operations. Focus on new business development through focused marketing initiatives, contract negotiations and proven customer return on investment metrics. Accountable for exceeding customer service and ensuring visibility of Corporate Brand. Develop and enhance customer logo design concepts for promotional items and corporate apparel.Grow and enhance business outcomes in spite of changing environment through P & L Management… Show more Manage strategic planning and day-to-day business operations. Focus on new business development through focused marketing initiatives, contract negotiations and proven customer return on investment metrics. Accountable for exceeding customer service and ensuring visibility of Corporate Brand. Develop and enhance customer logo design concepts for promotional items and corporate apparel.Grow and enhance business outcomes in spite of changing environment through P & L Management and metric trending. Analyze data to ensure business intelligence, product development and vendor management exceeds industry standards.Responsible for understanding customer requirements, sourcing, management and delivery. Show less

Pittsburgh, Pa

Responsible for all services operations delivered to clients. Ensure profitable revenue growth, management of Xerox team employees and interviewing all third party contractors that were hired. Focused on service level agreements, customer retention and improvement of productivity as well as the development of new business revenue opportunities.Client List: University of Pittsburgh Medical Center (UPMC), MedStar Health, Independence Blue Cross, Highmark, Momentive Performance Materials… Show more Responsible for all services operations delivered to clients. Ensure profitable revenue growth, management of Xerox team employees and interviewing all third party contractors that were hired. Focused on service level agreements, customer retention and improvement of productivity as well as the development of new business revenue opportunities.Client List: University of Pittsburgh Medical Center (UPMC), MedStar Health, Independence Blue Cross, Highmark, Momentive Performance Materials, SABIC Innovative Plastics. Show less

Pittsburgh, Pa

Responsible for new business opportunities and preparation of client Statement of Work contracts.Client List: Mellon Bank, PNC Bank, Robert Bosch, University of Pittsburgh Medical Center (UPMC).

Pittsburgh, Pa

Technical and business process expert acting as a business leader, change agent and staff developer across Xerox Global Services. Develop, maintain & grow professional relationships with key client executives and business accounts for mid and large market business.Responsibilities include developing strong Student Access Management Solution pricing, Statement of Work, Solution Validation Form and Document of Understanding.Client List: Fayetteville Manlius Central School… Show more Technical and business process expert acting as a business leader, change agent and staff developer across Xerox Global Services. Develop, maintain & grow professional relationships with key client executives and business accounts for mid and large market business.Responsibilities include developing strong Student Access Management Solution pricing, Statement of Work, Solution Validation Form and Document of Understanding.Client List: Fayetteville Manlius Central School District- NY, Widener University- NY, University of Rochester Medical Center- NY, University of Arizona- AZ, Babson College- MA, University of New Mexico, NM. Show less

Pittsburgh, Pa

Provided professional consultative services and played a significant role in the development of future business for the company. In addition, provided subject matter expertise in an array of specialties including business solutions, business and process analysis.

Pittsburgh, Pa

Provided Project Management leadership and direction for planning, implementation and ongoing production of customer deliverables. Ensured that all customer projects were delivered within Xerox Global Services professional standards are within the agreed financial parameters.Client List: University of Colorado at Boulder- CO, University of Rochester River Campus- NY, California State University, CA, District of Columbia Library- Washington DC, Liverpool Central School District- NY… Show more Provided Project Management leadership and direction for planning, implementation and ongoing production of customer deliverables. Ensured that all customer projects were delivered within Xerox Global Services professional standards are within the agreed financial parameters.Client List: University of Colorado at Boulder- CO, University of Rochester River Campus- NY, California State University, CA, District of Columbia Library- Washington DC, Liverpool Central School District- NY, Greece Public Library- NY. Show less

Pittsburgh, Pa

Provided Network Print Management Consulting for the Eastern Region including Pittsburgh PA, Rochester NY and Philadelphia PA. This consisted of sales team guidance, client consulting, site assessments, Statement of Work preparation, Solution Design and Project Management.

Pittsburgh, Pa

Provided Project Management onsite for the UPMC Western Psychiatric Hospital. Responsible for procurement, installation and service of all WPIC Desktops, Laptops and Printing Devices.

Pittsburgh, Pa

Bachelor Of Science (Bs), Business Administration And Management

Activities and Societies: Sigma Phi Epsilon National Fraternity

Education record