Greg Gerlach Email & Phone Number

Pittsburgh, PA

Manage strategic planning and day-to-day business operations. Focus on new business development through focused marketing initiatives, contract negotiations and proven customer return on investment metrics. Accountable for exceeding customer service and ensuring visibility of Corporate Brand. Develop and enhance customer logo design concepts for.

Pittsburgh, PA

Responsible for all services operations delivered to clients. Ensure profitable revenue growth, management of Xerox team employees and interviewing all third party contractors that were hired. Focused on service level agreements, customer retention and improvement of productivity as well as the development of new business revenue opportunities.Client List.

Pittsburgh, PA

Responsible for new business opportunities and preparation of client Statement of Work contracts.Client List: Mellon Bank, PNC Bank, Robert Bosch, University of Pittsburgh Medical Center (UPMC).

Pittsburgh, PA

Technical and business process expert acting as a business leader, change agent and staff developer across Xerox Global Services. Develop, maintain & grow professional relationships with key client executives and business accounts for mid and large market business.Responsibilities include developing strong Student Access Management Solution pricing.

Pittsburgh, PA

Provided professional consultative services and played a significant role in the development of future business for the company. In addition, provided subject matter expertise in an array of specialties including business solutions, business and process analysis.

Pittsburgh, PA

Provided Project Management leadership and direction for planning, implementation and ongoing production of customer deliverables. Ensured that all customer projects were delivered within Xerox Global Services professional standards are within the agreed financial parameters.Client List: University of Colorado at Boulder- CO, University of Rochester River.

Pittsburgh, PA

Provided Network Print Management Consulting for the Eastern Region including Pittsburgh PA, Rochester NY and Philadelphia PA. This consisted of sales team guidance, client consulting, site assessments, Statement of Work preparation, Solution Design and Project Management.

Pittsburgh, PA

Provided Project Management onsite for the UPMC Western Psychiatric Hospital. Responsible for procurement, installation and service of all WPIC Desktops, Laptops and Printing Devices.

Pittsburgh, PA

Bachelor Of Science (Bs), Business Administration And Management

Activities and Societies: Sigma Phi Epsilon National Fraternity

Education record