Greg Godwin Email & Phone Number

Overland Park, Kansas, United States

Worked and over saw numerous projects and responsible to report to directors on progress. Brought together groups within T-Mobile with conference calls and zoom to perpetuate project completions. Used detailed Project plans [Microsoft project, Gant charts and Jira] to stay and remain organized through-out all phases. Keep weekly slide presentations for.

Overland Park

Over saw numerous high- profile customers such as ALU Alcatel-Lucent, Samsung, Ericsson and Mobility on for processing and approving exceptions to the specifications and standards for site development and turn- up for each site. Providing new search rings and then candidates for each site and making sure The GC has the order in full working condition..

Mission, Kansas, United States

Assess client business systems and effectively integrate applicable hardware and software solutions. Worked and managed numerous projects from software upgrades to additional products. On average worked on 12 to 15 software and 70 to 80 add on product at one time throughout the weeks and months. Serve as a liaison between the customer and internal teams.

Overland Park, Kansas, United States

I was responsible for facilitating meetings with numerous vendors [internal and external] either on the phone or in person and manage the customer’s expectations. This also included traveling to customer’s locations in and around the area abroad. Helped form and lead the escalation team through 2006 to 2009. This team and I were a 24/7-hour operations and.

Overland Park, Kansas, United States

Managed teams up to 50 people at once and maintained reports on each to upper management. Worked as a lead supervisor to maintain weekly training and process improvements. Maintain metrics as part of daily routine and evaluate metrics that are not within customer expectations. Founder and Supervisor of the escalation [EXTRA] team from January 2006 to.

Overland Park, Kansas, United States

Managed the INAC reporting and training process [ARF’s] for the SOA system and defined specific M&P requirements for internal and external use for the provisioners to ensure effective productivity. Provided analyst support for two markets and provided detailed exception reports daily to upper management on both the Sprint side and TWC. Assisted in.