Jonathan Valdivia Email & Phone Number

Lawrenceville, Georgia, United States

• Utilized different programs to maintain the business organized in scheduling, customer engagement, and communication.
• Demonstrates quick response to adapt and learn new organizational skills to execute business decisions.
• Collaborated with cross functional partners to create process improvement for the business.
• Promote associate recognition by implementing company core values.

Buford, Georgia, United States

• Advance in product knowledge and system implementation to ensure that customers and business partners are aligned with service operations.
• Resolved customer complaints and ensured overall customer satisfaction. Obtained a 100% rating in the Voice of Customer surveys.
• Collaborated in team environment to ensure work is evenly distributed, customers are efficiently served, and revenue opportunities are maximized.
• Merchandised store displays to keep store environment visually… Show more
• Merchandised store displays to keep store environment visually appealing and optimized for equipment operations. Show less

Lawrenceville, Georgia, United States

• Designed and implemented electrical, mechanical, and software systems for automated machine controls, improving operational efficiencies.
• Analyzed system performance data from malfunctioning devices using specialized equipment.
• Compiled detailed technical reports on lab results from various projects and presented to professor/ mentor for review purposes.

Lawrenceville, Georgia, United States

• Aided customers by responding to customer questions and needs in an effective and efficient manner.
• Demonstrates excellent teamwork by cooperating with co-workers and management.
• Knowledgeable in great food and beverage with the ability to ensure customer satisfaction.
• Trained new employees and answered questions regarding policies and procedures.