Jonathan Valdivia Email & Phone Number

Lawrenceville, Georgia, United States

• Utilized different programs to maintain the business organized in scheduling, customer engagement, and communication.• Demonstrates quick response to adapt and learn new organizational skills to execute business decisions.• Collaborated with cross functional partners to create process improvement for the business.• Promote associate recognition by implementing company core values.

Buford, Georgia, United States

• Advance in product knowledge and system implementation to ensure that customers and business partners are aligned with service operations. • Resolved customer complaints and ensured overall customer satisfaction. Obtained a 100% rating in the Voice of Customer surveys.• Collaborated in team environment to ensure work is evenly distributed, customers are efficiently served, and revenue opportunities are maximized. • Merchandised store displays to keep store environment visually… Show more • Advance in product knowledge and system implementation to ensure that customers and business partners are aligned with service operations. • Resolved customer complaints and ensured overall customer satisfaction. Obtained a 100% rating in the Voice of Customer surveys.• Collaborated in team environment to ensure work is evenly distributed, customers are efficiently served, and revenue opportunities are maximized. • Merchandised store displays to keep store environment visually appealing and optimized for equipment operations. Show less

Lawrenceville, Georgia, United States

• Designed and implemented electrical, mechanical, and software systems for automated machine controls, improving operational efficiencies. • Analyzed system performance data from malfunctioning devices using specialized equipment. • Compiled detailed technical reports on lab results from various projects and presented to professor/ mentor for review purposes.

Lawrenceville, Georgia, United States

• Aided customers by responding to customer questions and needs in an effective and efficient manner.• Demonstrates excellent teamwork by cooperating with co-workers and management.• Knowledgeable in great food and beverage with the ability to ensure customer satisfaction.• Trained new employees and answered questions regarding policies and procedures.