Greg Greco Email & Phone Number

Bundoora, Australia

Leading the procurement department to provide a cost effective and efficient centralized inventory control and procurement processes for AVFI nationally. This senior management role reporting directly to AVFI's Directors is responsible for building relationships with our global supply chain, negotiating costs, ensuring compliance, and inventory control.A challenging and rewarding role responsible for:•Undertaking purchasing activities including forecasting, negotiations, monitoring supplier performance, pricing, delivery schedules and supply •Sourcing suppliers and quotations in accordance with procurement processes •Establishing and maintaining pricing structures to ensure profitability and competitiveness •Reconciliation of purchasing and shipping documents •Controlling and maintaining inventory and supplier databases •Assisting in the development and maintenance of best practice purchasing and procurement processes

Bundoora, Australia

Focused leading an internal sales team in providing a high level of quality customer focused services to customers and staff with particular emphasis on providing a positive customer experience, providing consistent, accurate and relevant product information, services and record management.Responsibilities•Leading and managing a team of internal sales staff.•Provide high quality information and advice to customers and team members to ensure a positive customer experience.•Provide a high level of professional assistance to customers through the use of phone, email and other communication channels.•Support customers and team members through the quote to invoice process using a variety of systems and follow policy, procedures and business processes to ensure accuracy and compliance.•Participate & contribute to the investigation & resolution of issues in consultation with stake holders such as Customers, Sales Staff, Warehouse Staff & Management.•Operate and use customer relationship management systems.•Contribute to quality improvement process in the area of customer services to enhance the customer experience. Key Challenges•Communicating with a very large and diverse range of customer and staff. •Management of internal sales team.•Providing a consistently high standard of customer service within very demanding timeframes. •Continually improving and updating administrative skills and technical knowledge to effectively perform a range of duties in a constantly changing work environment.•Maintaining my own knowledge and skills to ensure flexibility and agile performance in a changeable work environment.•Developing and maintaining company policies, procedures, processes and organisational structures to ensure that administration processes are accurate, consistent and provided in a timely, efficient and cost effective manner.

Bundoora, Australia

•Providing technical support to both internal and external customers•Answering incoming pricing and delivery queries •Providing quotes to customers over the phone and via email•Inputting information into company's electronic systems•Managing client relationships•Liaising with the customer and production to ensure smooth delivery on orders•Organise delivery of product to customer

Box Hill

With the advent of the paperless office and the new frontier of the internet, Moore Business Systems introduced an internet based platform called MooreSource to streamline the ordering of both Moore product and in later days general office stationery. As the National MooreSource product specialist my role was to promote, scope, implement, train, maintain, report, and provide technical assistance to both end users and sales staff in both pre and post sales roles.

Box Hill

•Input new orders into the company systems•Answering incoming pricing and delivery queries •Provide support to sale staff•Managing client relationships•Liaising with the customer and production to ensure smooth delivery on orders

Rottnest Island, Western Australia

University placement hours performed as poolside bar supervisor during daylight hours and courthouse cocktail bar supervisor in the evenings. Role included providing a high level customer service skills demonstrating responsible service of alcohol and providing other beverages, including preparation and service of light meals.

Diploma Of Accounting

Bachelor Of Business (Accountancy), Accounting, Second Year

Bachelor Of Business, (Hospitality Management), First Year

(Wodonga Victoria Campus)

Bachelor'S Degree, Business/Commerce, General, First & Second Year

Year 7-12 (Vce)

Successfully completed VCE (Higher School Certificate) with an ATAR score of 81