Responsible for developing and maintaining the SF2-US Data Strategy in alignment with the Data Management policies and annual Executive Committee approval. Responsible to ensure business project requirements support the approved Data Strategy and Data Management policies. Act as the primary responsible to develop and implement a framework to increase the data maturity and literacy of SF2-US to make data actionable, trustworthy, and in the forefront of decisions at every level. Additionally, this role provides thought leadership and collaborates with all data management stakeholders in providing well considered cloud solutions and other innovation recommendations.

Responsible for the delivery of a regional Business Intelligence (BI) strategy to enable efficient, accurate and flexible reporting and analysis while ensuring high quality data management and governance.

Development and management of SAS-based data sets which supports the analytical and reporting requirements of the Credit Risk, Residual Risk and Vehicle Sales groups within BMW Group FS. Tasks include maintenance and quality control of monthly ETL processes and global Risk related projects.Lead Business Analyst of Credit Risk Management pillar of the BMW global Risk Return Capital Management (RRCM) project. Focus includes reporting, business utilization and data analytics of all US Credit Risk related objectives for Retail and Commerical business lines. Lead SAS Administrator to help maintain and support SAS enterprise applications to ensure high level of SAS application availability. Responsibilities also include providing technical support to SAS developers and implementing additional SAS modules which include SAS Management Console, Base SAS, SAS ETS, SAS STAT, SAS Enterprise Miner and SAS Enterprise Guide.QlikView Administrator and lead Risk Developer/Designer of QlikView projects. Original member of BMW QlikView governance board to drive best practices utilization in all QlikView development and design.

Lead cross functional Lean Six Sigma projects teams, Management by Fact initiatives and other continuous improvement projects from Define through Control Phases. Facilitate Workout/RPC Sessions while ensuring original objectives are achieved. Serve as technical expert and champion of process methodology to maximize project throughput and productivity. Improved customer experience and utilization of financial services website through collaboration with cross-functional team on redesign of site; facilitated site navigation ultimately making site more user-friendly to complete transactions; analyzed customer feedback to identify opportunities for continuous improvements meeting customer expectations; Increased site utilization by 70% in less than 1 year period (2009). Work in concert with COO on placement of strategic Balanced Scorecard initiatives that cascaded from company goals to section level goals. Responsible for managing and improving “Work Content” metric to align inbound workload generated by active customer portfolio with operational costs as a way to measure effectiveness of initiatives implemented. Platform Owner of customer facing website and IVR/CTI Telephony systems – responsible for performance and business acceptance by identifying remedial fixes and championing desired functionality to increase efficiency, quality, customer and associate (user) satisfaction while ensuring tactical (short-term) amendments align with the overall platform and corporate strategy. Implement and teach continuous quality improvement practices and supporting technology enhancements to eliminate waste/defects, reduce turnaround time and increase associate skills/education/competencies.

Managed cross departmental projects to help identify opportunities and implement improvements within existing reporting practices. Responsible for establishing/managing Balanced Scorecard and Operational Performance Metric practices and methodology across US Operations. Managed and owned reporting technical platforms including Crystal Enterprise/Crystal Reports and Letter Portals for 500+ users.

Senior Credit Buyer for US Western Region BMW Automotive Centers and US Land Rover Centers. Underwriter of $739MM in assets while maintaining minimum performance delinquency. Responsible for managing risk while maximizing portfolio growth that adheres to BMW Group Financial Services, federal and state lending practices, policies, and procedures by analyzing and interpreting consumer and business credit data. Responsible for structuring, negotiating, and professionally communicating credit decisions to retailers and managing/enhancing Center relationships. Implemented and maintained Retailer Services reporting to support strategic operational objectives.