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A highly accomplished executive who offers a track record of achievement in leading large-scale initiatives and driving business growth via process improvements, organizational restructuring, and technology enhancements. Demonstrates excellence in developing win-win solutions and gaining buy-in from all levels of client stakeholders to drive successful implementation. Delivers astute leadership in multiple countries/cultures, overseeing team building, development, and training activities, including adopting Waterfall, Agile, Iterative, and Hybrid project management methodologies. AREAS OF EXPERTISE:Project Management P&L/Financial Management Strategic Planning Technology Development Benchmarking Iterative/Agile Development Call Center Operations Vendor Relations Client Relations Presentations Sales Contract Management Team Leadership Staff Development Change Management Incident Management Data Warehousing Capability Maturity Model Requirements Analysis Resource Planning Outsourcing SELECT CAREER HIGHLIGHTS:• Drove large-scale growth at Avanade, providing leadership and direction for sales and business development teams, increasing the national organization’s annual revenue from $7M to $70M in eight years.• Provided strategic vision and direction for Midwestern regional business development and sales at Avanade, increasing revenue from $26M to $87M over the course of four years.• Managed more than 200 onshore and offshore resources while controlling a $100M budget for the development and delivery of multiple, complex client solutions. • Launched and led a training program used by the organization to develop new and junior-level employees in all aspects of the business, from pre-sales through implementation.• Established and directed a Project Management Office (PMO) at multiple corporations while driving the adoption of multiple methodologies such as Waterfall, Agile, Iterative, and Hybrid models. • Authored numerous plans, documents, procedures, standards, policies, guidelines, overviews, assessments, white papers, presentations, seminars, reports, and templates.
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Senior Delivery DirectorAvanade 2007 - 2020Cincinnati OhioJoined company as the Delivery Lead for the Midwest division of the US, overseeing projects for all regional business units, including CRM, ERP, data analytics, and networking. Assumed ownership of the CRM division for all of North America as the company grew and later directed the CRM and ERP group when company broke into eight regional units. • Directed the national CRM function for the US and Canada, growing revenue from $7M to $70M over the course of eight years while growing the group from 24 resources to 110+ employees during that time. • Assumed leadership of the Midwest region’s CRM and ERP group as company continued to experience rapid growth and reorganization, increasing regional headcount from 40 to 120+ while increasing the regional revenue from $26M to $87M over the course of four years. • Led acquisition of one of the firm’s largest competitors and transitioned resources into their new organization.• Established and directed a Project Management Office (PMO) while defining multiple methodologies (Waterfall, Agile, Iterative, and Hybrid) to be utilized by the organization.• Improved delivery of projects and solutions 40% while driving down overall costs to clients by creating a scalable model that utilized offshore resources, development centers, and outsourcing solutions.• Managed estimates and contract negotiations with clients and vendors for both active and potential engagements. • Oversaw all active development projects, focusing on delivery success, P&L, and client satisfaction; headed projects from planning through deployment, utilizing both onshore and offshore (multiple locations) resources.• Directed staffing, resource evaluation, resource training, and growth for the delivery portion of the organization.• Built a training and success program for all project managers and delivery leaders within the organization. -
Senior Account/Program ManagerPomeroy 2005 - 2007Administered P&L, forecasting, and invoicing for all accounts while overseeing design, development, and maintenance of technical and strategical solutions for clients, including CRM, ERP, data warehousing, and e-Commerce offerings. • Managed vendor and contract negotiations for software and hardware purchases and licenses. • Assisted in the transformation and upgrade of the Project Management Office, including adopting Agile/Scrum methodology and overseeing tools selection, process improvement, and implementation. -
Senior Director Of Information TechnologyB/R/C Marketing 2004 - 2005Served as primary point-of-contact for all clients, cultivating strong relationships with the client’s senior executives. Established and led a responsive, customer-focused IT division, recruiting, training, and supervising all team members. • Partnered with clients to evaluate their needs, define requirements, review business plans, evaluate overall performance, and collaborate on strategic vision for future projects and initiatives.• Controlled divisional P&L while providing leadership to grow service delivery, add services, and direct the development of services that added value for the clients.• Oversaw the transformation of the organization structure to create cross-functional teams, resulting in over $200K annual savings by replacing underutilized consultants and finding outstanding resources all over the globe.• Created executive-level program management office (PMO) to develop metrics for measuring and improving software development and testing practices, lifting overall quality, performance, and reliability; decreased server downtime 30% and lowered high priority trouble tickets by 40% over the course of eight months.• Set, communicated, and managed department goals, objectives, and vision.
Greg Hood Skills
Greg Hood Education Details
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Accounting And Computer Science -
Master Of Business Administration - Mba
Frequently Asked Questions about Greg Hood
What is Greg Hood's role at the current company?
Greg Hood's current role is Delivery Executive.
What is Greg Hood's email address?
Greg Hood's email address is cg****@****use.net
What schools did Greg Hood attend?
Greg Hood attended Transylvania University, Xavier University.
What are some of Greg Hood's interests?
Greg Hood has interest in Education, Environment, Animal Welfare, Biking, Science And Technology, Running, Project/program Management, Fishing, Health.
What skills is Greg Hood known for?
Greg Hood has skills like Software Project Management, Program Management, Pmp, Sdlc, Agile Methodologies, It Strategy, Integration, Enterprise Architecture, Pmo, Requirements Analysis, Sharepoint, Agile Project Management.
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