Greg Johnson

Greg Johnson Email and Phone Number

Sr Technical Writer at US Technical Services @ US Technical Services
Greg Johnson's Location
Simi Valley, California, United States, United States
Greg Johnson's Contact Details
About Greg Johnson

I have been in the software development field for 24 years with experience in technical writing (including online help - HTML/CSS) and software quality assurance. I really enjoy making complex things (technologies, tasks, etc.) easy for users to understand.

Greg Johnson's Current Company Details
US Technical Services

Us Technical Services

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Sr Technical Writer at US Technical Services
Website:
usts.com
Employees:
17
Greg Johnson Work Experience Details
  • Us Technical Services
    Sr Technical Writer
    Us Technical Services Aug 2014 - Present
    Chatsworth, Ca
    I have either rewritten existing SOPs (7) or written new ones from scratch (5) in the last 3 months while I have been there. US Technical Services creates all of the documents for HealthNet (letters, forms, id cards, checks, enrollment kits, etc. I am working with the software development team to close the gaps in their Standard Operating Procedure documentation and Functional Process documents. I am also assisting QA in testing the new UI that will be released next year.
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  • Intuit Financial Services
    Technical Writer
    Intuit Financial Services 2006 - Present
  • Verizon Business
    Technical Writer
    Verizon Business Mar 2013 - Aug 2014
    Virginia, Us
    I worked on contract for Verizon Enterprise Solutions in Ashburn, VA for a year and a half as a technical writer involved in new product development of UIS (Universal Identity Services) which is an enterprise level cyber security product that's used by huge government organizations like Homeland Security and the US Postal Service, states of NY and MA, companies like JetBlue. I created new user documentation for the new product development team and maintained existing technical and consumer documentation, as well as online help.
  • Intuit
    Technical Writer
    Intuit Mar 2006 - Dec 2012
    Create and/or edit online help files for online banking products and mobile banking products. Create product User Guides (e.g. Online Payroll), Feature Guides for product releases, and other release support documentation. I also contribute "how to" articles to the Inquira Knowledge Base. I distribute a daily report to the product team based on the customer feedback we receive through 'Make a suggestion' links on several online banking pages.
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  • Intuit Financial Services (Formerly Digital Insight)
    Technical Writer
    Intuit Financial Services (Formerly Digital Insight) Mar 2006 - Dec 2012
  • Linkpoint International / First Data
    Software Quality Assurance
    Linkpoint International / First Data 2000 - 2005
    Tested new products and enhancements, tested database strrctures and designs, wrote test cases and for part of my time there, I managed the QA team.
  • First Data Corporation
    Software Qa
    First Data Corporation Aug 2000 - Jul 2004
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  • Countrywide Home Loans - Bank Of America
    Business Analyst
    Countrywide Home Loans - Bank Of America 1994 - 2000

Greg Johnson Skills

Technical Writing Agile Methodologies Content Management Software Development Databases Visio User Experience Quality Assurance Agile Project Management Saas Scrum Software Documentation Technical Documentation Product Management Project Management Html Software Project Management Online Help Software Quality Assurance Requirements Analysis Sharepoint Financial Services Ms Project Customer Insight Framemaker User Documentation Analysis Dita Robohelp Madcap Flare Technical Communication Single Sourcing Linux Test Cases Snagit

Greg Johnson Education Details

  • Ozark Christian College
    Ozark Christian College
    Management

Frequently Asked Questions about Greg Johnson

What company does Greg Johnson work for?

Greg Johnson works for Us Technical Services

What is Greg Johnson's role at the current company?

Greg Johnson's current role is Sr Technical Writer at US Technical Services.

What is Greg Johnson's email address?

Greg Johnson's email address is hi****@****hoo.com

What is Greg Johnson's direct phone number?

Greg Johnson's direct phone number is +180579*****

What schools did Greg Johnson attend?

Greg Johnson attended Ozark Christian College.

What skills is Greg Johnson known for?

Greg Johnson has skills like Technical Writing, Agile Methodologies, Content Management, Software Development, Databases, Visio, User Experience, Quality Assurance, Agile Project Management, Saas, Scrum, Software Documentation.

Who are Greg Johnson's colleagues?

Greg Johnson's colleagues are Robert Mares, Favian Hernandez, Kimberly Moore, Ambar Palacios, Josephine Gaona, Dustin Daigle, Christopher Fisher.

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