Senior Claims Representative, Esis
I, Liberty Mutual Insurance Company
Workers CompensationDesignated Workers Compensation claims handler for the Sun Oil Company and Conoco Phillips, providing TPA services. Jurisdictions include DE, NJ and PA; Workers CompensationDesignated claims handler for Allied Waste Industries, one the nation s largest waste management companies. Responsible for complex, catastrophic cases for the states of New Jersey and Pennsylvania. Prepares, coordinates and attends quarterly claim reviews. Assists with training, travels to other claim offices to provide assistance. Jurisdictions handled: NJ, PA; Workers CompensationProvided technical assistance and direction to team while maintaining full accountability for results of team, quality of work, and level of customer service. Oversees and monitors case loads of three team members and functioned as the technical resource for the team. Selected and trained to perform audit file reviews for identification of training needs. Jurisdictions handled: CT