Greg L. Email & Phone Number

Renton, Wa, Us

Seattle Metropolitan Area, Washington, United States

● Coordinate driving assignments and provided clear guidance to drivers, ensuring the successful and timely execution of tasks.● Address real-time operational challenges such as delays, traffic, and equipment malfunctions, adjusting dispatch schedules to meet tight deadlines without compromising service quality.● Maintain comprehensive dispatch logs, tracking service times, operational issues, and customer interactions to support accurate future planning and reporting.● Collect and analyze customer feedback, identifying key areas for improvement and implementing changes that enhanced customer satisfaction and loyalty.● Expertly manage and resolve customer disputes, transforming potentially negative situations into positive outcomes that strengthened customer relationships

Kirkland, Washington, United States

● Led and managed team, overseeing scheduling, training, and performance evaluations to improve productivity and service quality.● Addressed and resolved customer complaints and service issues, ensuring customer satisfaction and maintaining a positive experience for all patrons.● Managed daily cash handling procedures, reconciled registers, and prepared financial reports to maintain accuracy and transparency in financial operations.● Monitored and maintained concession and retail inventory levels, optimizing stock and reducing waste through efficient ordering and usage tracking.● Utilized strong problem-solving skills to mediate staff and customer disputes, ensuring professional resolutions and maintaining a positive environment.

Los Angeles, California, United States

● Conducted thorough pre-flight safety checks, ensuring all equipment and procedures were in compliance with aviation regulations.● Actively participated in pre-flight briefings, engaging with the flight crew to discuss flight details, weather conditions, and service plans, ensuring a coordinated and seamless operation.● Demonstrated a commitment to passenger safety by assisting and guiding passengers for a safe and efficient exit from the aircraft during all phases of the flight.● Maintained a professional and positive image, consistently acting as a brand ambassador to uphold the airline’s reputation at all times.

Seattle, Washington, United States

● Conduct pre-flight safety checks and ensure the plane is clean.● Show safety and emergency measures such as the use of oxygen masks, seat belts, and exit doors.● Make and serve beverages and food to passengers.● Respond to passengers' questions about flights, travel routes, and arrival times.● Go to pre-flight briefings and study all the details of the flight.● Lead passengers in case of emergency and give first aid to passengers if necessary.

Texarkana, Texas, United States

● Led and motivated a high-performing sales team, consistently surpassing monthly revenue targets through effective coaching and performance management.● Cultivated and maintained strong client relationships, providing customized solutions to meet their telecommunications needs.● Analyzed market trends and competitor activities to identify business opportunities and formulate effective sales strategies.● Conducted regular training sessions to keep the sales team abreast of product updates, promotions, and sales techniques, contributing to enhanced product knowledge and improved sales performance.

Hot Springs, Arkansas, United States

● Maintained accurate and organized records of tenant interactions, lease agreements, and property maintenance, ensuring efficient workflow and compliance with regulations.● Successfully met and exceeded financial occupancy goals through strategic leasing initiatives and effective management of tenant relations.● Developed and executed engaging monthly calendars, organizing and hosting resident functions to foster a sense of community and improve overall resident experience.● Proactively addressed and resolved residents’ questions, concerns, and complaints in a timely manner, contributing to high tenant satisfaction and retention.

Hot Springs, Arkansas

● Maintained and store documentation effectively.● Processed rental applications, prepared files, and created renewal letters.● Report any problems or issues to the property manager.● Liaison with tenants to provide information and address their complaints and concerns.

Hot Springs, Arkansas, United States

● Have enthusiasm and high energy at all times to keep the entertainment level high.● Preserve the identity of the mascot without deviating from established character

Hot Springs, Arkansas, United States

● Demonstrated strong leadership by effectively managing daily restaurant operations, ensuring a smooth flow of services and adherence to quality standards.● Played a pivotal role in training and developing staff, fostering a positive work environment that contributed to increased team efficiency and customer satisfaction.● Proactively addressed customer concerns, ensuring a high level of customer satisfaction and loyalty.● Collaborated with the management team to create and implement effective policies and procedures, contributing to the restaurant’s success and positive reputation.

Hot Springs, Arkansas

● Cater to all of my guests needs & wants.

Hot Springs, Arkansas, United States

● Handled and resolved escalated customer complaints.● Opened and closed the business and verified all financial transactions on a daily basis.● Implemented rewards programs for team members to build rapport and motivate success.● Trained new employees on an as-needed basis.

Benton, Arkansas, United States

● Assist clients in understanding their available options and helped them select the right service plans for their needs.● Drive sales to meet monthly goals and promote brand awareness.● Fulfilled administrative duties, including: completing and filing paperwork, directing a multi-line phone and setting appointments.● Provide customer service to facilitate return and ensure product satisfaction

Hot Springs National Park, Arkansas, United States

● Prepared work to be processed by gathering, sorting, organizing, and recording data, information, and documents. ● Completed enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems.

Hot Springs, Arkansas, United States

Hot Springs, Arkansas, United States

● Collaborated with colleagues to discuss market information and strategies.● Conducted market research to learn about current trends and to perform sales activities accordingly.● Effectively communicated with other employees and upper management to ensure complete care of customers.● Followed up with customers ensuring their satisfaction with their purchases.

Hot Springs, Arkansas Area

High School Diploma, General Studies

Activities and Societies: NJROTC,Swim Team,CheerLeading, Mascot, and Student CouncilAchieved State of Arkansas Board of Education.

Certificate, Aviation

Learned important skills, key points in becoming a flight attendant, and working in the aviation industry. Completed multiple courses.