Oversee the inventory management and purchasing for a leading dental IT providerMonitor the inventory levels of products stocked for deployment in clients’ officesPurchase all equipment needed to properly support clientsDevelop plans to improve inventory management processesWork directly with vendors to build relationships and improve costsPartner with sales, operations, and support departments to improve efficiency in supporting clients

Oversee sales performance of $29 million store with a primary focus on Computing and Geek Squad.Monitor execution of company- mandated processes and techniques to drive business results and maintain customer loyaltySupport sales results by maintaining merchandising standards, staffing to guidelines and scheduling based on business needsCreate action plans to improve sales performance and customer retentionOversee quarterly and yearly performance appraisals for sales employees in Computing and Geek SquadFacilitate weekly leadership meetings and trainings with a focus on business results and implementing company plans and initiatives.Create individual development plans for sales supervisors.

Oversee performance of Customer Service and Checkout departments and maintain all administrative functions Control labor expenses by ensuring employee schedules were created to maximize results while staying within assigned budgetsEnsure all backoffice duties were completed to standard and within company guidelinesDrive sales performance of Customer Service and Checkout departments through execution of action plans- Led District 42 in Replacement Plan sales and Credit Card applications for FY10Monitor all hiring and recruiting processes to ensure adherence to Employment Practices guidelines.Complete all quarterly and yearly performance appraisals for Operations employeesMember of District Margin Optimization Team- tasked with creating and facilitating a training for managers at all Charlotte stores on ways to improve processes to maximize Margin gains and limit reductions

Supervise and perform all merchandising and inventory tasks for the storeAssign daily merchandising and inventory duties and ensure completion in accordance to company standardsConduct monthly 1-on-1 coaching and development conversations with all Product Process employeesSupport inventory integrity by performing daily counts of multiple product classesPartner with sales departments to use merchandising innovations to drive business resultsAct as coach for newly promoted Product Process Supervisors in the Charlotte-area