President
Current- Led company from its inception as a bedroom startup in to an industry leader shipping 18,000 orders/year
- Makes all critical executive decisions pertaining to company direction, resource allocation, inventory management, marketing, and online presence
- Devised and implemented methods, policies, and procedures to ensure prompt and accurate order fulfillment resulting in a customer satisfaction rate of over 99%
- Programmed, coded, and maintains company's custom e-commerce website as well as company's custom invoicing and inventory management database application
- Designed and developed Microsoft SQL Server database for storing and maintaining customer, inventory, and order data
- Utilizes SQL to extract and analyze sales data to generate insights related to customer behavior to maximize profits