Greg Pedone Email & Phone Number

United States

- Manage client projects through all stages of implementation; assist client with building Linux servers, installing korbyt software, creating data connections with third-party software and APIs, connecting hardware devices to communicate with our cloud and designing digital signage content - Utilize javascript and SQL to query relevant data from client’s.

Atlanta, Georgia, United States

- Assist utility providers through system upgrades by customizing and configuring the interfaces and APIs that build Hexagon’s InService Outage Management Software- Workshop with utility providers to educate end users on system updates, new interfaces and discuss customizable features- Work with product support to maintain customer mirrored environments in.

Alpharetta, GA

- Worked with utility providers to troubleshoot issues and perform root cause analysis during new deployment projects to ensure proper functioning of all systems and devices, while educating end-users on functionalities and proper usage of systems- Performed data mining through SQL in order to create relevant data models for current project status reports.

Greenville, South Carolina Area

- Worked with territory teams to manage daily account activity, including entering orders, creating quotes and working with product managers and tech support to solve client requests- Developed macros for Excel to streamline the quoting process for product managers resulting in more efficient operations- Designed an initiative to improve the onboarding.

Greenville, South Carolina Area

- Managed the onboarding and transition to a new CRM software; performed client outreach to over five hundred contacts to confirm and update contact information, which drove new leads by providing information about upcoming product releases and promotions- Email and Social Media Marketing – developed new brand marketing content and monitored performance.

Six Mile, SC

- Managed booking rentals and helped strategize company logistics including monitoring delivery routes of all vehicles and auditing the technical status of each boat to ensure proper functioning - Maintained relationships with customers following booking to confirm details of service and help facilitate future booking growth

Bachelor Of Science - Bs, Computer And Information Sciences, General

Education record