Greg Plumb Email & Phone Number

Greater Pittsburgh Area

• Control the day-to-day operations (sales, business mgmt., customer service, etc) at the Guardian Storage in Bethel Park.
• Oversees multiple properties as next level support for daily operations (customer service, insurance claims, scheduling, etc.). Handles lien/auction process for multiple Pittsburgh locations
• Trains new/existing employees for best sales & management practices
• Create and implement marketing strategies for on-site and in the community.
• Build relationships with commercial and residential customers to continue growing the business and cut down on delinquent payments.

• Designed, developed and executed all on-air and on-site promotional events, contesting, promotional radio copy and e-mail blasts driving maximum return on limited investment
• Monetized assets through creation and implementation of non-traditional revenue (NTR) promotions to maximize the client and station objectives. Revenue exceeded forecasted budget on the following NTR promotions.
• Managed street teams and crew for over 200 station events and appearances per year
• Constructed and distributed all station press releases to the media. Created 25+ press releases pertaining to station events, promotions, and personnel changes
• Recruited, hired, and managed a staff of 10 – 15 part-time employees and interns
• Created layout (HTML), and content (Content Editor/Photoshop) for station web site, growing website fan club membership by more than 50% over a two year span.

• Assisted with research, planning, and development of events and promotions(2-3 events weekly)
• Successfully marketed inter-generationally to children, co-listening parents and adult men 15-49
• Assisted with management of on-site execution of special events and promotional activities

• Managed quality control of the guests in the luxury suites (100+ guests per game)
• Acted as a liaison between the Penguins organization and Aramark
• Worked with all members of game-day operations team to ensure excellent experience for fans

• Reached out to alumni through phone conversations for donations toward to the university.
• Top 10% of employees to generate donations.
• Developed selling techniques as well as engaging processes.