Greg Poindexter Email & Phone Number

I am a dynamic self-starter with stellar experience across customer experience, sales and marketing, and account management. I possess an impressive executive presence and robust communication abilities. Creating structure in ambiguous situations and designing effective service processes, I competently manage customer relationships to reduce churn and build loyalty. I provide specialist input and technical leadership, planning, and executing effective and innovative business strategies for the deployment of strategic marketing initiatives. I have proven success in overseeing and motivating a team of sales associates, mobilizing marketing, and promotional campaigns that focus on product benefits to bolster sales and revenue growth.Some of my achievements and competencies include:Brand Awareness and Development: Adept at driving brand awareness, instilling distinctive qualities of company products/services to drive consumers' decisions when differentiating across competitors, enhancing repeat business, and ultimately, increasing market share and incremental sales. Currently a Director of Client Experience for Poindexter Real Estate Group, key player in closing 12 transactions in 2022, contributing to team success and earning multiple awards from the brokerage.Account Management: Track record in managing client relations, developing, and cultivating long-term client partnerships to establish loyal clients, positive word of mouth, as well as increased revenue. Capitalize on up-sell opportunities, offering clients relevant products, maximizing revenue generation, as well as repeat business potential. Customer Relationship Management: Armed with a solid background in owning customer relationships, collaborating closely with team members to support renewals and expansion opportunities. My passion for leading organizations towards success drives me to work hard in the achievement of company goals, resulting in optimal sales revenues and business growth. Furthermore, I have developed competencies ranging from leadership, planning, and executing effective and innovative plans for the deployment of sales and product development initiatives.