Greg Samuel Email & Phone Number

Responsible for a team of drivers, ensuring competency is kept up to date as per company criteria. Part of an on-call roster that deals with operational incidents within the network. Conducts attendance and disciplinary hearings in accordance with company procedure. Train driving competency managed and kept up to date. Training and qualifications in:OTDR (Train downloads)Accident and Investigations (Root cause analysis qualification)A1 Assessor awardTrain Operator Liaison Officer (TOLO) qualifiedQualified train driver signing SWR routes and Traction

London

Qualified Train Driver at Grove Park Depot

London Victoria / London Charing Cross

Gained an NVQ in Customer Service whilst working on one of London’s busiest Gatelines, at London Victoria• Promoted to a ‘customer host’ in less than a year• Gained further promotion to a Duty Station Manager, responsible for the day to day running of London Victoria. Trained in company policy and procedures including 'Attendance at Work' and 'Disciplinary Hearings'. • Successfully transitioned to a new station, London Charing Cross, and implemented change which led to awards.