Greg Sandherr Email & Phone Number

Valley Forge, Pa, Us

Currently leading the technology reliability and resiliency program for the largest sub-division in IT, comprised of over 1,000 applications, platforms, and systems, deployed on-prem and in the cloud that support 8 million customers. Responsible for the development and operationalizing of our SRE strategy and the plan for improving resiliency through active/active multi-region and multi-cloud enablement. In the first two years of the resiliency program high severity production incidents were reduced by 80% while production deployments increased by 59% and key client channels [web & mobile] achieved 99.99% availability.

Valley Forge, Pa, Us

Successfully led the organizational, process, and technology transformation of the largest sub division in IT, impacting 225 product teams and 1,500 FTEs deployed globally. This transformation, which introduced new ways of working and a transition from a project orientation to a product orientation resulted in higher organizational and team agility and produced $28 million in additional value for the supported business line.

Valley Forge, Pa, Us

Led a department of 150 crew [employees], contractors, and offshore partners responsible for developing, enhancing, and maintaining software and systems that support Vanguard’s retail brokerage business, across a $27m portfolio. Accountable for the development [DEV] and operations [OPS] of a multi-product technology stack containing some of Vanguard’s most critical client facing trading applications, all in a highly regulated business environment.Developed the overall strategy for deploying brokerage trading services to the cloud, utilizing a microservices and cloud data architecture. Currently executing on this strategy, which has led to improved client experience, more resiliency, and lower operational costs. Completed the first phase of a large Agile transformation using an industry leading team structure which has led to improved team efficiency and increased deployment frequency. In the four years in this role, my direct team and overall department engagement has increased significantly [100% favorable engagement for my direct reports, and 83% for my department as a whole].

Valley Forge, Pa, Us

Led a 120 member shared services department responsible for system testing, performance testing, requirements, user centered design, and business technology planning in support of a global technology portfolio.

Valley Forge, Pa, Us

Led multiple teams providing shared services [test, requirements] and global solution delivery for the buy side of Vanguard's investment business.

Valley Forge, Pa, Us

Gathered, analyzed, and documented business and technical requirements for key IT initiatives in the Corporate and Financial divisions, to include two high-visibility, multi-year programs.Led the development and roll-out of a comprehensive update to the requirements process and best practices used across IT.

Valley Forge, Pa, Us

Responsible for the development and roll-out of key IT development methodology processes and best practices, to include project management, requirements, and business architecture.Developed and facilitated multiple training courses for IT crew to ensure understanding and compliance with new IT development processes and standards.

Arlington, Virginia, Us

Held multiple command and staff positions at the platoon, company, battalion, and brigade level, including operational overseas deployments.

Bachelor Of Arts (Ba), Political Science And Government

Master Of Business Administration (M.B.A.), Finance, General