Greg Schmitt Email & Phone Number

Madison, Wi, Us

Madison, Wi

-Provide technical support for our policy entry systems to agents, district managers, and policy processors throughout company’s 19 operating states and many agency offices. Develop testing strategies and identify solutions; specializing in Commercial Auto, but also Business Owners and Umbrella policies. Handle incidents using help desk management tool to communicate with employees, transfer between teams, add attachments/notes, create problem reports/knowledge docs, etc.-Edit and maintain document libraries and Commercial-Farm/Ranch websites using Macromedia Dreamweaver and FrontPage. Responsible for web content management.-Create and maintain SharePoint sites/libraries; Competitor Information Database, Franchise Database, CFR Ad Hoc Reports, CFR Small Projects, and CFR Strategy, -Plan and organize department events/meetings (agenda creation, room reservations, equipment set-up, handling catering, note taking, technical support, ordering/designing promotional materials, etc). These include executive level meetings, management staff meetings/1:1's, monthly New Agent/Business Owners Conferences, and quarterly Pre-Results Week Meetings. Many of these events have attendees in multiple offices/states.-Pull monthly reports using Business Objects for metrics on agent, district, and state production. Sort info using PivotTables in Excel. Use info to create graphs/reports for handouts/visual presentations (PowerPoint).-Track agent resignations and contact District Managers/CFR employees regarding agent's policy count to ensure smooth transition.-Help employees with daily office needs (document/report creation, technical help, updating web content/links, proofing, etc).-Handle monthly, quarterly, and annual payment of department-wide invoices.-Perform troubleshooting/maintenance on department office equipment (Smart Boards, video conferencing modules, printers, projectors, etc).-Order office supplies and computer equipment for department.

Madison, Wisconsin Area

-Assisted business technology staff with various aspects of testing our policy entry systems; including creation of test policies, developing test plans, and reviewing output. -Manually tested Auto and Business premium rate changes for accuracy in our policy entry systems.-Performed troubleshooting/maintenance on department office equipment (printers, projectors, Smart Boards, video conferencing modules).-Ordered office supplies and computer equipment (i.e. cables, memory, ink, chargers) for department.

Madison, Wisconsin Area

-Organized confidential, claims-related documents for entry into our records system.-Scanned and keyed documents into corporate information database.-Communicated with Claims Centers throughout our operating states to ensure efficiency in document handling.

Madison, Wisconsin Area

-Compiled audit binders for bi-annual audit process.-Recorded statistical information regarding departmental websites and online political newsletter.-Updated Political Action Committee (PAC) board treasurer's reports for nine PACs. Specifically, logging receipts, disbursements, bank charges, member refunds, and membership.-Coordinated acknowledgment process for new agents, employees, and PAC enrollments.-Documented time sheet information for Government Affairs, Political Action, Customer Service, and Compliance departments.

Hillsboro, Wi

-Co-founded family friendly, music/camping festival in Western Wisconsin, featuring over 40 musical acts. This event began with around 100 attendees the first year and now reaches 750+ from throughout the Midwest.-Website development, design, and implementation.-Creation of web/social media content.-Develop strategies to increase audience using digital platforms; including web, social, and email. -Volunteer coordination/management.-Contact local businesses for sponsorships.

Madison, Wisconsin Area

-Co-founded award-winning, Madison based musical ensemble, The People Brothers Band; winners of 2014 Wisconsin Area Music Industry Award for Best Soul/R&B Artist of the Year and the 2013 Madison Area Music Awards for Best Blues Album and Best Blues Song of the Year.-Website development, design, and implementation.-Develop strategies to increase audience using digital platforms; including web, social, mobile, and email. -Use info taken from multiple dashboards to research current audience and use data to identify growth opportunities.

Greater Denver Area

-Updated concert schedules and performer information on website for concerts in Colorado (www.hob.com).-Recorded marketing expenses for print ads and allocated costs per performer featured in ads.-Communicated and delivered promotional items to TV stations, radio stations, music venues, print media offices, and various local establishments.-Researched and targeted promotional opportunities throughout Colorado; specifically Denver, Boulder, and Colorado Springs.-Developed and executed street-level marketing plans for scheduled performances.

-Independently supervised crew composed of 2-5 employees per shift.-Opened and closed business, including completion of paperwork and handling of bank deposit.-Responsible for customer assistance.-Alphabetized and kept video library organized.-Stocked, displayed, and inventoried merchandise.-Operated cash register and company-developed software.

Bachelor'S Degree, Communications: Public Relations & Electronic Media

Activities and Societies: American Marketing Association Wind Ensemble Knightlighters Jazz Band

Education record