Responsible for management and supervision of drivers and product delivery. Oversee assignment and routing of drivers and ensure drivers are serving customers in a professional, timely and courteous manner. Responsible for company’s performance under The Federal Motor Carrier Safety Administration (FMCSA). • Supervision of 19 delivery personnel which included scheduling, routing and management of daily work duties. • Routed all the accounts for Badger Liquor covering most of the state of WI to include inner-company product transfer.• Implementation and administration of driver ambassador training program in adherence with WI DOT regulations. • Established and created routing which best serves company, customers and allows for highest level of customer service.• Ensure compliance with WI DOT and FMCSA regulations.• Developed project plans in coordination with safety manager, warehouse manager, fleet manager and risk management team to ensure route efficiency and decrease overtime while accounting for principles of risk management. • Collaborated with operations managers, warehouse and territory managers, sales representatives, delivery manager and vice president of operations to ensure deliveries were made in a timely, safe and efficient manner. •

Responsible for delivering company product to customers in a timely manner while upholding a consistent operation to satisfy customer requirements. Duties include operation of a commercial vehicle, collecting funds, processing paperwork and maintaining compliance under FMCSA.• Delivered assigned orders to customers in a safe, timely and efficient manner.• Reviewed invoices and manifests to ensure appropriate product delivery to customers within designated time frame. • Complete pre and post trip inspection of vehicle and collaborate with mechanic as needed.• Supported customer service and sales team.• Maintenance of Class B Commercial Driver’s License (CDL).• Assisted with effectively managing product returns and processing. • As the first line of contact with customers, conveyed excellent interpersonal skills to include professional demeanor, active listening and resolution of customers needs.• Provided continuous improvement feedback to management team.• Knowledge and compliance with company safety standards, DOT regulations, Alcoholic Beverage Control regulations, and warehouse delivery policy and procedure. • Assured daily compliance with JJ Keller electronic driver log so as to adhere to DOT standards. • Engaged in development trainings to include Badger University and the Driver Ambassador program. • Attended company meetings.• Coach, lead and develop drivers to support customer service and sales team and improve daily productivity.• Promoted to driver II and trained all new drivers within the context of the Badger Liquor diver ambassador program.