Greg Sugg

Greg Sugg Email and Phone Number

Sr Collaboration Engineer @ HCL Technologies
North Little Rock, AR, US
Greg Sugg's Location
North Little Rock, Arkansas, United States, United States
Greg Sugg's Contact Details

Greg Sugg personal email

n/a
About Greg Sugg

Over 30 years in the Customer Provide Equipment Business, Management, Voice Telephony Design, Project Implementation, MAC's and Maintenance of Nortel and Cisco systems. This includes Nortel TDM and VoIP, Cisco VoIP Super Cluster, Router/Gateways, SME, Unity Connection, Informacast - Singlewire, ISI Infortel and NICE/VERBA recording systems. Responsible for Lead Technician role, Voice Designs, Quotes, Deployment and Managing projects from start to finish. Also having experience with support tools, Wire Shark, vSphere, Putty, Cisco Real Time Monitoring Tool and a host of others. Managing Tier Three support of these systems while carrying a 5 Star SLA in support.

Greg Sugg's Current Company Details
HCL Technologies

Hcl Technologies

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Sr Collaboration Engineer
North Little Rock, AR, US
Greg Sugg Work Experience Details
  • Hcl Technologies
    Sr Collaboration Engineer
    Hcl Technologies
    North Little Rock, Ar, Us
    View
  • Hcl Technologies
    Sr Collaboration Engineer
    Hcl Technologies Nov 2014 - Present
    Little Rock, Arkansas Area
    HCL Voice Project Lead for Entergy account supporting the deployment and support of Cisco VoIP Enterprise wide.
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  • Hcl Technologies
    Sr Voice Engineer
    Hcl Technologies Nov 2014 - Present
    Little Rock, Arkansas Area
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  • Saic/Leidos
    Telecommunications Voice Engineer
    Saic/Leidos Jan 2009 - Present
    Little Rock, Arkansas Area
    Engineering Designs, implementation, PM and maintaining Cisco and Nortel CPE for Entergy Corporation. This includes all systems, ancillary applications pertaining voice systems, i.e. Cisco Clusters, Unity Connection, Nortel CS1000 and Callpilot, Fax Servers, NICE Recording systems, etc. Tier Three support of these systems with set SLA’s to meet.
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  • Saic/Leidos
    Telecommunications Voice Engineer
    Saic/Leidos Jan 2009 - Present
    Little Rock, Arkansas Area
    Accomplishments include: • Lead Cisco, Nortel Design Engineer of VoIP systems.• Lead Telecommunications Engineer for the following Entergy Nuclear sites and clusters, Entergy’s James A. Fitzpatrick, Indian Point, Arkansas Nuclear One, and Waterford III.• Assist with the Engineering, development and implementation of Entergy’s Corp. Super Cluster.• Deployment and PM of multiple Entergy Service Center sites, including TOC, and DOC.• Meeting a 5 Star standard of SLA support to Entergy.
  • At&T
    Cpe - Design Engineer
    At&T 1990 - 2009
    Little Rock, Arkansas Area
    Performing Design Engineering of Nortel (CS-1000) IP PBX’s and (BCM) IP key systems, including all Nortel CPE, Callpilot to Call Center, etc., Pre-sales and Post-sales.
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Greg Sugg Skills

Voip Cisco Technologies Telecommunications Network Design Ip Telephony Switches Routing Software Installation Troubleshooting Integration Data Center Network Engineering Network Architecture Disaster Recovery Mpls Routers Lan Wan Unified Communications Tcp/ip Tdm Wireless Ethernet Network Security Wan Ncts Cisco Ios Cisco Systems Products Sip Internet Protocol Suite Wide Area Network

Greg Sugg Education Details

  • Pulaski Technical College
    Pulaski Technical College
    Cisco-Ccna College Semesters 1-4
  • Cisco - Acucw1 Administering Cisco Unified Communications Workspace
    Cisco - Acucw1 Administering Cisco Unified Communications Workspace
  • Cisco - Acucw1 Administering Cisco Unified Communications Workspace
    Cisco - Acucw1 Administering Cisco Unified Communications Workspace
  • Cisco - Cipt Implementing Cisco Unified Communications Ip Telephony
    Cisco - Cipt Implementing Cisco Unified Communications Ip Telephony
  • Cisco - Cvoive Implementing Cisco Unified Communications Voice Over Ip And Qos
    Cisco - Cvoive Implementing Cisco Unified Communications Voice Over Ip And Qos

Frequently Asked Questions about Greg Sugg

What company does Greg Sugg work for?

Greg Sugg works for Hcl Technologies

What is Greg Sugg's role at the current company?

Greg Sugg's current role is Sr Collaboration Engineer.

What is Greg Sugg's email address?

Greg Sugg's email address is gr****@****hcl.com

What schools did Greg Sugg attend?

Greg Sugg attended Pulaski Technical College, Cisco - Acucw1 Administering Cisco Unified Communications Workspace, Cisco - Acucw1 Administering Cisco Unified Communications Workspace, Cisco - Cipt Implementing Cisco Unified Communications Ip Telephony, Cisco - Cvoive Implementing Cisco Unified Communications Voice Over Ip And Qos.

What skills is Greg Sugg known for?

Greg Sugg has skills like Voip, Cisco Technologies, Telecommunications, Network Design, Ip, Telephony, Switches, Routing, Software Installation, Troubleshooting, Integration, Data Center.

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