Director and Senior Assessor at Autoclaims whose extensive experience and visionary leadership drive the core of Autoclaims. With over 15 years of global experience in motor insurance, Greg's journey began hands-on as a Collision Repair Technician, mastering the intricacies of premium vehicle brands like BMW, Audi, and VW.Throughout his career, Greg has initiated and led significant industry improvements. At IAG, he designed a process to streamline the repair of non-drivable vehicles, improving the efficiency of the repair process. He also remodelled Tower Insurance’s repairer network, introducing a new system that optimised operational efficiencies and stabilised costs—efforts that improved service delivery and customer satisfaction.At Autoclaims, Greg is at the forefront of integrating advanced technology with client-centred solutions, committed to delivering reliable and scalable services that meet the standards of large insurers.Outside the office, Greg enjoys quality time with his wife and daughters and channels his commitment to excellence into his hobbies which include gym, mountain biking and woodworking. A firm believer in proactive engagement, his motto, 'Vision without action is a daydream,' reflects his commitment to turning innovative ideas into reality.Greg's dedication to excellence is evident in his continuous efforts to deliver superior customer service, always striving to exceed expectations by embodying the quality he would expect as a customer himself.