In a B2C environment, led platform changes and integrations from ideation to deployment, focusing on data-driven decision-making, ROI assessment, and strategic backlog prioritization. Ensured seamless alignment between the platform team's efforts and application-based features.- Established a cohesive and dependable platform team, fostering a culture of reliability and consistency, leading to increased velocity of 70%.- Orchestrated the successful integration with ZocDoc, resulting in an estimated annual saving of $2 million in patient acquisition costs and also paving the way for numerous future initiatives.- Innovated the design of a scheduling API microservice, incorporating optimization algorithms and preference considerations. Resulting in enhanced operational efficiency, the scheduling API optimization accurately allocated clinician time across all platforms.- Provided mentorship to associate-level product team members, guiding their professional growth and leading discussions on process improvement leading to a more effective team.

Managed key product lines of FSA and Commuter and coordinated cross departmental teams in a B2B and B2C model.- Implemented an automatic plan renewal solution, saving clients from repetitive yearly setup tasks, resulting in $4.5 million in savings for HealthEquity in the first year, and leading the front on engineering transitioning to an API microservices model.- Managed 3 development teams operating in different product spaces following an acquisition, guiding them to adopt standard processes resulting in 90% reliability in velocity.- Directed the complete code rewrite of HealthEquity's 2 member commuter applications, modernizing their functionality and user experience into a single application to meet evolving market demands and take market control.

Coached acquisition based B2B sales business on Agile structure and methodologies while completing DevOps initiatives.- Unified DevOps with Development under a single point of leadership, preparing the company for additional acquisitions.- Transitioned over 75 individual engineers from task-based waterfall and kanban to agile teams with specialized backlogs.- Completed a web app for 1-click creation of temporary training VMs with automated stop/deletion, saving over $20 thousand in infrastructure cost and approximately 20 hours of labor monthly, projected to scale with growth.

Managed cross-functional teams focused on engineering and implementation of integrations with third party systems in a sales-led B2B environment.- Designed and delivered an integration framework that is data-driven and low-code, producing different endpoints and columns for bidirectional integration with any system, proving financially foundational for the > $30 million AAR.- Led initial transition to virtual events through integrations with 4 meeting and video providers, preventing the near total dissolution of RainFocus as a company when COVID19 stopped in-person events.- Built and began implementing a long term roadmap to transition to centralized microservices, unifying multiple applications and preventing inconsistencies in application behavior that would save an estimated $2.5 million in sunk labor costs annually.

Managed Data and DevOps teams focused on modernization and meeting client needs in a B2B environment serving non-profit and government organizations.- Executed a transition of over 400 clients from basement hosted servers to serverless infrastructure in Microsoft Azure, modernizing the company and enabling growth into the market of government contracts.- Implemented key monitoring that exposed code faults which had been plaguing the stability of the applications for nearly 15 years prior.- Established an advanced services team of 4 full stack engineers that could execute on complex client requirements that necessitated code, adding a new high-profit revenue stream of approximately $250 thousand and preventing the company from turning away clients.

Database administrator and client educator for medical claims software aimed at small practices. Consistently helped with claims processes and reporting.Accomplishments• Transitioned datacenters for hosted clients.• Served as expert data witness in court case because of access logs I helped establish. Responsibilities• Own and administration of database for 1 of 2 software platforms.• Client training and advanced troubleshooting of software.

Client facing developer focused on increasing the capabilities of medical claims software. Directly worked on claims transmission formats during a time of changing industry requirements.Accomplishments• Developed code necessary for transmission of complex Medicaid and Medicare claims that funded the majority of the company’s clients’ practices.• Developed code for a much more efficient means of reporting for the software.• Developed code that met Affordable Care Act requirements and lead to certification.Responsibilities• Lead development of the entire platform as part of a team of 3 developers using Delphi.• Plan, design, and write requirements for all development.• Solely own all database development.