Technology Services* Managed office technology for 25 seat nonprofit. Administered network, directory, mail, file and database services for Mac and Windows based servers and clients.* Provided direct and remote support for office, home and mobile users using ticket system* In charge of office hardware/software planning, purchase, maintenance and support.Communications* Developed and managed various electronic communications channels (CMS websites, blogs, forums, newsletters) for midsize nonprofit serving 87,000 members in Bay Area.* Designed, edited and produced various print materials supporting events and communications.* Designed and produced interactive elements for online training courses for Global 200 clients. Information Services* Developed and maintained knowledge-base to capture and share organizational best practices between functional teams.* Conducted research, interviews for restruring of information architecture supporting organization directories and online assets.* Assisted with roll out of computer based records management system for large multi-national law firm. Maintained records inventories and supported staff in accessing filesSpecialties: Technology Planning, Project Management,Production Leadership,Mac/PCUser Support,Mobile User Support,Design Methodologies,Research Methodologies,Office Systems Support,Website Administration,Online Communities,Social Media,Communication Design,Knowledge Base DesignOnline Event ManagementEcommerce
Listed skills include Social Media, E Commerce, Editing, Nonprofits, and 17 others.