• Developed 3 products in Rust with a team at Paessler AG, including a server for data translation and a UDP datagram splitter.• Migrated test targets to K8s for integration tests, enhancing efficiency and reliability.• Created an Ansible collection for PRTG, showcasing expertise in automation and tool development.

• Implemented deployment changes from Ansible to ArgoCD and containers on K8s for better scalability.• Rewrote SQL queries to remove technical debt and enhance software performance.• Migrated a legacy Django application from 1.11 to 2 and then 3, improving efficiency.

• Developed Python based microservices backend for successful SaaS offering using AWS Serverless technologies. https://www.paessler.com/prtg/prtg-hosted-monitor• Led team of 5 engineers in the re-write, enabling the product to scale significantly and be multi-regional.• Achieved better product offering and scalability for Paessler AG in Nürnberg, Germany.

• Rebuilt network topology with proper segmentation and routing protocols to enhance efficiency.• Created monitoring scripts with PRTG software to track custom metrics for proactive maintenance.• Assisted in the transition to cloud services using AWS and Cloudflare for improved system redundancy.

• Rebuilt Windows Active Directory to enable GPO’s to apply to specific groups of people by region and job title.• Built 7 Windows Server 2003 R2 domain controllers that had roles for DHCP, DNS, Active Directory and File Sharing. Then migrated all of the old data and shares from the old servers for our regional offices.• Single handedly implemented and customized a network monitoring solution to allow for alerting and management of over 2,000 devices on the network.• Managed a project that partnered with Xerox and Equitrac to install a printer accounting system on all the printers in the company reducing print waste by almost 25%.• Wrote many scripts for group policy implementation including a script for first time login customization, printer rollouts and shared drives. • Built a wireless network for the home office and regional offices that allowed for THINK users to connect to the network wirelessly by authenticating to a RADIUS server built with IAS.• Setup a new Sonicwall firewall and implemented dozens of rules and NAT policies drastically improving network bandwidth and security.• Administrated company Exchange server by building new accounts managing stores and backups and fixing the various problems with the server to stop it from crashing almost once a month.• Built a helpdesk ticketing system that logged over 700 tickets within the first 5 months. It also tracked time spent and resources used on the tickets themselves.• Setup DFS Namespace and replication for consistent roaming My Document folders across seven regions.

- Website Design including E-Commerce database based websites and interactive informational sites.- In-Home and In-Store PC repair solving hardware and software issues.- Dozens of local business accounts including small and medium sized businesses- Custom PCs built to order.- Business network design, implementation and support.- Used Log Me In, Remote Desktop and other remote desktop software to support users.Started a company to provide local homes and businesses with tech support and maintain the IT needs of dozens of offices in the area ranging from small businesses to medium sized businesses. Also support a large customer list of home users with all their technology needs including home theater and digital media. Work with all types of operating systems, networks, PCs and Macintosh computers while providing training for users.

- Established a baseline for building and maintaining servers for software development and operations using various VMware virtual environments.- Built a Windows Active Directory test environment for corporate operations.- Worked extensively with Windows Server 2008 R2 and 2003 maintaining DHCP, DNS and Active Directory for the corporate office.- Implemented an ASP.net and SQL based help desk ticketing system to track and record incidents.- Developed an SQL backup solution and process.- Lead help desk technician for Windows, Mac OS X and Linux based end user machines.- Performed maintenance on Cisco switches and wireless controllers.- Built and maintained multiple Linux servers using Ubuntu, ESXi Red Hat and CentOS.- Designed and built a MongoDB solution on HP Servers for use in research and testing for Blue Cava's product.- Maintained company Exchange email accounts, calendars and GAL contacts.Started at Blue Cava in a desktop support role and moved quickly into a systems administrator role. Completed a variety of projects, including a MongoDB testing project, an Active Directory test environment and a help desk ticketing system. Also built and maintained 6 VM servers in the corporate office using ESXi VMWare resulting in thousands of dollars being saved in server costs. Worked in Blue Cava's production environment making changes to the public facing web servers through IIS7 in a virtual environment. Administered the hosted Exchange and was able to cut costs by eliminating services and email addresses, saving the company hundreds per month.

- Maintained the network for the company for 24/7 uptime including VPN's, email and file servers and workstations.- Repaired end users' machines and provided training and consultation.- Tested end products developed by Phillips, such as ruggedized Network Attached Storage devices and flight rated Cisco switches.- Managed an average of 10 projects at one time.- Developed multiple databases with web based ASP based interfaces, including a tracking system for Quality Assurance Anomalies.- Organized and automated server backups of the company resulting in zero lost data and the ability to retrieve old revisions of files.- Completed several multi-million dollar projects as Project Manager.- Wrote and ran test procedures for new products.While working at Phillips, my 100% on-time delivery helped the company to achieve a gold supplier rating through the Boeing BEST System. With Northrop Grumman I also helped to achieve a Silver supplier rating after working with them for 2 years by delivering all my projects on time. Completed over 30 projects and delivered all of them on time. Managed groups of 10 or more people to accomplish larger projects. Completed and delivered a customized Linux NAS server that was designed for the Navy to store navigation data on ships. Personally designed the Acceptance Test Procedure and methodology for installing the operating system and drivers through the serial port on the box.

In-Home and In-Store PC repairBusiness network design, implementation and supportIn-Home networking supportBusiness and Home ConsultationsWorked inside the store repairing computers, Ipods, cameras, laptops and printers. Also, went out to homes to network / teach / fix computers and home theater equipment. Won an award for being a future leader in 2005. Part of a team that led sales in our division for 6 months straight during 2006.