Greg Daigle Email & Phone Number

Greater Minneapolis-St. Paul Area

Consultancy for e-learning user training experiences delivered over the Web. Performed third party e-learning contract work. Clients included Data Recognition Corporation, CareFusion Inc. (and other medical manufacturers), Delta Airlines, US Bancorp, Wells Fargo, Information Builders Inc. and Coca Cola Enterprises. Duties included project lead and project management, lead on e-learning strategic audit, instructional designer, storyboard development, wireframe development, course analysis, development of performance-based learning objectives, impact maps, content audits and questionnaires. Roles included hiring and supervision of programmers, instructional designers, media specialists, writers and interface designers. Other activities included co-producer on Web site for Girl Scouts of America , U of M faculty and science museum exhibit software.Tools used: Tools used: OmniProject, Numbers, Excel, OmniGraffle (graphics), Pages, Word, Adobe Dreamweaver, SketchUp, Rhinoceros.

Greater Minneapolis-St. Paul Area

501(c)(3) non-profit dedicated to building strong communities through leveraging new wireless technologies. In 2005 and 2007 hosted conferences “Wireless Cities -- Community Context” and “Wireless Cities: Communities of Interests” at U of MN. Digital Watershed was a winner of the Fourth Digital Media and Learning Competition, "Badges for Lifelong Learning, administered by HASTAC, in collaboration with Mozilla and supported by the John D. & Catherine T. MacArthur Foundation and the Bill and Melinda Gates Foundation. Prototype website: http://www.moundsmatter.orgTools used: OmniProject, Pages, Word, Numbers, ZebraZapps (eLearning), OmniGraffle (graphics), Adobe Photoshop.

Mendota Heights, Mn

The Director is responsible for leading all customer support and training efforts for its e-learning authoring tool, ZebraZapps. The Director sets the direction for best practices, produces sample courseware for clients, advises on e-learning architecture, consults on user experience design and assesses usability issues. The Director implements all user help online documentation, responds to community forum questions and recommends changes in the tool to the product manager and engineering team to make the software easier to use. The Director works to identify and specify how to produce complex e-learning outcomes for clients. The Director works closely with QA and Engineering to resolve customer and usability issues. Past reports have been to both the company president and product manager.Customer Success Services is also charged with assisting authors in eLearning development using ZebraZapps, and often engage in building examples as well as complete highly interactive training modules for client LMS, LRS and other training platforms.Tools used: Atlassian JIRA, HipChat, Numbers, Excel, ZebraZapps (elearning), ProProfs HelpIQ, Website Toolbox, OmniGraffle (graphics), Adobe Photoshop, Adobe Premiere, Camtasia.

Greater Minneapolis-St. Paul Area

The Director is responsible for leading the team through the quality improvement process for its e-learning authoring tool ZebraZapps. Quality Services includes quality assurance best practices and processes in addition to the provision of all aspects of customer and community support. The Director sets strategic direction for the QA team, guides customer support, blog, tips & tricks and community communications. The Director leads and drives agile process improvements, team planning, staffing and prioritization. Works to identify and specify complex business and systems requirements and processes for testing. Defines the project schedule for patch and software builds and prioritizes JIRA bug tickets for programmers. Reported to founder Dr. Michael Allen, a co-founder of Macromedia Inc.Tools used: Atlassian JIRA, HipChat, Numbers, Excel, ZebraZapps (elearning), OminGraffle (graphics), Adobe Photoshop, Camtasia.

Greater Minneapolis-St. Paul Area

Instructor in the College of Design for graduate-level courses “Web and Interface Design” (GDES5342) and “Electronic Design Theory” (GDES5399). 5342 focused on user interface designs for mobile apps and Web site design. 5399 focused on the impact of new digital technologies on society and culture. Created course syllabi and lesson plans for student wiki knowledge bases including user survey instruments and research methodologies. Instructed students on user interface designs for iPhones and iPad mobile devices. Guided design practices in the Second Life 3D virtual social network including in-world use of closed and open survey instruments for gathering avatar feedback on student designs. Developed lessons/project on user experience design and information architecture for small business client-side Web sites including use of Dreamweaver, CSS, HTML layouts, consideration of scenarios and end-user personas. Included introduction to eye-tracking techniques and usability analysis.Tools used: Moodle, Adobe Dreamweaver, OmniGraffle, ZebraZapps, Keynote, MS Word, Second Life.

Greater Minneapolis-St. Paul Area

Project manager and lead for corporate e-learning consultancy producing highly interactive learning and training projects. Assigned and coordinated efforts of programmers, instructional designers, writers, 3D artists, animators and graphic designers. As Senior Director wrote SOWs for projects including interactive online assessments for schools, sales engineer training for disposal electronic monitoring sensors by Cardinal Health, training on nitrous gas therapy for neonatal patients by Ikaria INOMAX, and training on use of opthalmic cataract surgical station for Abbott Medical Optics. Tools used: OmniProject, Numbers, Excel, OmniGraffle (graphics), Pages, Word.

Greater Minneapolis-St. Paul Area

Under the company name SixtyFootSpider, managed production staff as Director of Production as well as creative staff as Director of Media at headquarters of an Ad Age and Adweek Top-100 Interactive Agency. Set performance standards for client work to ensure all measures of success were met in the delivery of online training and marketing sites. Project tracking and management for staff of fourteen including Executive Producer, Senior Producers, Design Director, Development Director, Programming Director, Instructional Designer, Copy Editor and other staff. Responsible for development of 8 Corporate Web sites, 3 Corporate Intranets and 4 tour and training CD-ROMs and DVDs for clients such as 3M, Bahamas Ministry of Tourism, Pitney Bowes, Agilent and Scimed as well as marketing/training CD-ROMs and DVDs for the Metropolitan Airports Commission of Minneapolis/St. Paul and Estée Lauder, respectively. Engaged contract database developers, designers, editors and writers to fulfill those functions for projects when requested by executive and senior producers. Responsibilities including hiring of personnel, project budget oversight and project team assignments. Division was closed when conglomerate owner InterPublic Group sold to new owner TrueNorth.Tools included: MS Project, MS Access, Excel, Word.

Greater Minneapolis-St. Paul Area

Developed white papers and advised Director of Production on strategic business technology directions for this premiere provider of business meeting experiential communications. Identified and appraised new technology opportunities including e-learning technology for large corporate clients, use of 3D, virtual world and augmented reality implementations. Advised on over-the-air software streaming using digital television for to-the-home educational software delivery and developed a prototype project for PBS and Scientific American Frontiers.

Greater Minneapolis-St. Paul Area

Co-founder and CTO of pioneering firm in new media. Primary role as Chief Technology Officer included responsibility for all software programming and development including direct oversight of alpha and beta performance testing, usability testing, and liaison to CD-ROM pressing plant. ICONOS developed "What's the Secret?", the highly awarded adventure science CD-ROM series for PBS’s Newton’s Apple science show. Team developed 12 CD-ROMs, 7 laptop presentations, 6 Intranets, 11 kiosks and 3 Web sites for clients such as United Airlines, Chase Bank, Honeywell, National Park Service, American Express, The St. Paul Companies, and MacWorld Magazine. Over 36 national and international awards and distinctions from the software and video industries and educational institutions.Supervised team of contract developers and programmers video producers, writers and editors, creative director and graphic designers to merge high-level interactivity with an engaging end-user experience. Acted as Chief Financial Officer responsible for oversight of legal contracts, tracking all project budgets and corporate finances. Major role in project proposals and management. Sold firm to InterPublic Group.Tools used: Authorware, Adobe Flash, Excel, Numbers, Photoshop, Superpaint, Adobe Premiere, SoundEdit.

Greater Minneapolis-St. Paul Area

Industrial Design, Design Methodology, Senior Thesis and Product Design. Introduced interactive media into curriculum in 1989. Led curriculum review of department. MCAD is among the top ten design schools in the nation according to the Oct 2002 issue of International Design Magazine. Professional work included 3M and Rosemount Office Systems. Industrial design of the front end of the T3D supercomputer for Cray Research, and for Stratasys the first production 3D printer (FDM) in the world.

Greater Minneapolis-St. Paul Area

One of the leading office panel and seating system design studios in the world where I worked under and reporting directly to the late design guru Bill Stumpf. This was the main external design studio for Herman Miller Inc. I began there soon after the studio's design of the Equa chair and before the Aeron chair. Primary contributions in office space research, white papers on the sociology of work and the systems logic design of Ethospace office furniture system for Herman Miller. The team won seven national design awards for work accomplished during my tenure at the studio. Mr. Daigle reported directly to Mr. Stumpf.

Master Of Fine Arts - Mfa, Industrial And Product Design

Activities and Societies: Graduate instructor for rendering. Chosen from national searches for two internships: Corporate headquarters.

M.S., Administration

Activities and Societies: National Internship, General Services Administration (GSA )- Orange County, CA; Board Member, University.

Bachelor Of Science (B.S.), Biology - Psychobiology

Activities and Societies: Independent Research Resident Advisor

Bachelor Of Arts (B.A.), Experimental Psychology

Activities and Societies: Independent Research