Greg Dawes is a Principle Support Services Analyst at Deltek ProPricer™ at Deltek. He possess expertise in enterprise software, technical support, information technology, saas, cloud computing and 21 more skills. Colleagues describe him as "Greg worked with me as our lead technical support on the Social Discovery product. Nothing could match Greg’s enthusiasm and dedication while working with complex user issues. Greg excelled in every role he took on even if it was not in his immediate job description. Whether it was doing technical support, helping with product specs, customer enhancements, documentation, or quality assurance he was the first person to dive in when help was needed. As a product manager, Greg was invaluable for product releases. Greg worked well with all types of teams and was able to communicate effectively with developers, which is a huge plus working with software. Greg excelled so well in Quality Assurance; it was only a matter of time before another team snatched him up to do the awesome job he was already doing. Greg is an organized professional with honest work ethic and an incredible sense of humor and is already missed by all his colleagues here in Pasadena. Greg would be an asset on any team, and I would love to work with him again. " and "As the Director of Quality Assurance at X1 Technologies, I have had the pleasure of working with Greg Dawes for more than ten years. Initially, Greg joined the Customer Care team at X1, and he was the consummate support professional—well-spoken, courteous, efficient and reliable. Greg shined in this role, but after making innumerable contributions within the Support sphere, he decided he’d like to join the QA team. I was excited to welcome Greg to the team, and once again, he excelled! I have rarely worked with another individual as organized, methodical and conscientious as Greg. He is always ready to step up to do whatever is needed. In a startup environment like X1, that level of dedication and energy makes the difference between viability and failure. Greg was comfortable in every role he occupied. He contributed his excellent writing skills to greatly enhance our User Guides and online Help documentation. He marshaled his product knowledge to identify good test cases and organize component test plans. He dedicated his attention to exercising the application, identifying defects and collaborating with developers to improve product quality. Greg is universally liked by his colleagues. He is personable and well-spoken, always with a positive attitude and a good sense of humor. Any organization would benefit from having Greg on the team. If the choice were mine, I wouldn’t hesitate to hire Greg for another 10 years. "