Greg Dawes Email & Phone Number
@propricer.com
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Who is Greg Dawes? Overview
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Greg Dawes is listed as Principle Support Services Analyst at Deltek ProPricer™ at Deltek, based in Temecula, California, United States. AeroLeads shows a work email signal at propricer.com and a matched LinkedIn profile for Greg Dawes.
Greg Dawes previously worked as Support Desk Lead at Executive Business Services, Makers Of Propricer™ and Technical Support and Training Specialist at Executive Business Services, Makers Of Propricer™. Greg Dawes holds Bs, Business - Finance from California State University, Chico.
Email format at Deltek
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AeroLeads found 1 current-domain work email signal for Greg Dawes. Compare company email patterns before reaching out.
About Greg Dawes
Greg Dawes is a Principle Support Services Analyst at Deltek ProPricer™ at Deltek. He possess expertise in enterprise software, technical support, information technology, saas, cloud computing and 21 more skills. Colleagues describe him as "Greg worked with me as our lead technical support on the Social Discovery product. Nothing could match Greg’s enthusiasm and dedication while working with complex user issues. Greg excelled in every role he took on even if it was not in his immediate job description. Whether it was doing technical support, helping with product specs, customer enhancements, documentation, or quality assurance he was the first person to dive in when help was needed. As a product manager, Greg was invaluable for product releases. Greg worked well with all types of teams and was able to communicate effectively with developers, which is a huge plus working with software. Greg excelled so well in Quality Assurance; it was only a matter of time before another team snatched him up to do the awesome job he was already doing. Greg is an organized professional with honest work ethic and an incredible sense of humor and is already missed by all his colleagues here in Pasadena. Greg would be an asset on any team, and I would love to work with him again. " and "As the Director of Quality Assurance at X1 Technologies, I have had the pleasure of working with Greg Dawes for more than ten years. Initially, Greg joined the Customer Care team at X1, and he was the consummate support professional—well-spoken, courteous, efficient and reliable. Greg shined in this role, but after making innumerable contributions within the Support sphere, he decided he’d like to join the QA team. I was excited to welcome Greg to the team, and once again, he excelled! I have rarely worked with another individual as organized, methodical and conscientious as Greg. He is always ready to step up to do whatever is needed. In a startup environment like X1, that level of dedication and energy makes the difference between viability and failure. Greg was comfortable in every role he occupied. He contributed his excellent writing skills to greatly enhance our User Guides and online Help documentation. He marshaled his product knowledge to identify good test cases and organize component test plans. He dedicated his attention to exercising the application, identifying defects and collaborating with developers to improve product quality. Greg is universally liked by his colleagues. He is personable and well-spoken, always with a positive attitude and a good sense of humor. Any organization would benefit from having Greg on the team. If the choice were mine, I wouldn’t hesitate to hire Greg for another 10 years. "
Listed skills include Enterprise Software, Technical Support, Information Technology, Saas, and 22 others.
Greg Dawes's current company
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Greg Dawes work experience
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Support Desk Lead
CurrentTechnical Support And Training Specialist
- Perform on-site, remote, and web-based software support.
- Conduct training classes for groups of up to 60 people.
- Create and follow-up on customer retention efforts.
- Document client issues, investigate possible solutions and follow-through until resolution.
- Contribute to training manuals, product knowledge-base, and in-house training material.
- Close approximately 25% of all department support tickets.
Qa Engineer
Analytical, problem solver with 20 years of wide-ranging support/QA experience across hardware, software, and networks. Excellent communication and results as individual contributor and lead. Committed, accountable and resourceful, especially under pressure.- Lead QA tester responsible for the success of key product line.- Wrote and executed test plans and.
Technical Support Specialist
- Provided stellar technical support to customers both via email and phone.- Conducted many online support sessions using GoToMeeting, WebEx, TeamViewer and Skype.- Created and conducted live, online training sessions for X1 Social Discovery.- Developed a multitude of custom Salesforce CRM dashboards, reports and views.- Responsible for creating posts to.
Information Technology Specialist
- Provided technical support by troubleshooting and resolving technical issues for 50 system users.- Designed and installed the LAN system on time and on budget.- Upgraded all PCs to Windows 98, installed NT Servers, migrated data, set up company-wide Internet access, and verified Y2K compliance.- Instituted the first, reliable, company-wide centralized.
Business Systems Analyst
- Supported smooth system operations by maintaining servers, managing accounts, configuring tape backups, performing file backups, maintaining hubs and switches, and installing printers.- Provided on-site and telephone technical support for networks, hardware and software issues.- Installed and configured hardware, such as hard drives, modems, zip drives.
Systems Support Coordinator
- Collaborated with sales and managers to produce brochures, proposals, and presentations.- Provided technical phone support services to company employees in 9 offices across the nation.- Designed and instructed training classes to familiarize co-workers with MS Windows operation system, Email, Word, Excel & PowerPoint.- Designed and instituted the first.
Account Technician
- Enabled a smooth transition from DOS to Windows by providing training and support to co-workers.
Rating Analyst
- Streamlined the printing of medical malpractice insurance policies and enabled the efficient calculation of premiums by writing or editing computer programs and complex spreadsheets.
Greg Dawes education
Frequently asked questions about Greg Dawes
Quick answers generated from the profile data available on this page.
What company does Greg Dawes work for?
Greg Dawes works for Deltek.
What is Greg Dawes's role at Deltek?
Greg Dawes is listed as Principle Support Services Analyst at Deltek ProPricer™ at Deltek.
What is Greg Dawes's email address?
AeroLeads has found 1 work email signal at @propricer.com for Greg Dawes at Deltek.
Where is Greg Dawes based?
Greg Dawes is based in Temecula, California, United States while working with Deltek.
What companies has Greg Dawes worked for?
Greg Dawes has worked for Deltek, Executive Business Services, Makers Of Propricer™, X1, X1 Technologies, and Mount Wilson Vista And Greater Long Beach Girl Scout Councils.
How can I contact Greg Dawes?
You can use AeroLeads to view verified contact signals for Greg Dawes at Deltek, including work email, phone, and LinkedIn data when available.
What schools did Greg Dawes attend?
Greg Dawes holds Bs, Business - Finance from California State University, Chico.
What skills is Greg Dawes known for?
Greg Dawes is listed with skills including Enterprise Software, Technical Support, Information Technology, Saas, Cloud Computing, Software Development, Quality Assurance, and Salesforce.Com.
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