Greg Dolson Email & Phone Number

Mississauga, On

As a member of the Canadian Senior Leadership Team, ensure all K1 / K2 Distribution Centre SOPs are executed to deliver un-paralleled Customer Service. Demonstrated passion and expertise in distribution, shipping and receiving, forklift operation, picking / packing, and balancing the needs of multiple stakeholders.Supporting Ontario Branch operations to deliver on revenue and profitability targets by executing on SOPs, improving processes, and participating in a cross-functional management team. Responsibilities included the development, motivating, and coaching of UPS, Freight, CPU, and Receiving departments in these high volume Distribution Centres. A hands-on results-oriented and strategic Distribution Leader with a keen eye on maintaining a clean, safe warehouse environment, and managing the exceptions. Recognized for developing collaborative high performance teams and inspiring performance through talent development with personal credibility, communication, integrity and effective relationship management skills.

Ontario, Canada

In this leadership role responsible to enhance every customer experience by making AWW easy to do business with. Coached Operations Team with a firm, but fair leadership style to deliver on revenue and profitability targets by standardizing processes and developing cross-functional team. Ensure that all processes within Distribution/Fleet Logistics, Customer Service Professional team, and Service/Repair department are Complete and On-Time to the service levels expected by our Fenestration Industry and defined in SOPs. Develop Internal/External SRM (Supplier Relationship Management) Scorecard to provide and receive feedback on our impact to other departments.

Ontario, Canada

Snap-on Incorporated is a leading global innovator, manufacturer and marketer of tools, diagnostics, equipment, software and service solutions for professional users. Founded in 1920, Snap-on is a $2.6 billion, S&P 500 company headquartered in Kenosha, Wisconsin. Managed the operations and business development of Snap-on Franchisees in the Ontario East sales region. Coached Franchisees on Distribution functions, Purchasing functions, and cost models. Developed brand strategy with Franchisees, including business plans and sales strategy development for their retail operations servicing professional technicians.

Ontario, Canada

In this general operations management role, lead National Distribution Centres, Customer Care, Asset Management, Sales Administration Support, and Service/Repair Centre to deliver on revenue and profitability targets by executing on SOPs, improving processes, and developing cross-functional management team. Negotiated Union contracts and led with a firm, but fair management style. Responsibilities included the development, implementation, and accountability for compliance to ISO 9000, ISO 14001, OHSAS 18000, Sarbanes-Oxley, and Stewardship Ontario and their respective audit schedules with PwC.

Ontario, Canada

Managed strategic procurement to support Canadian Sales & Marketing's business plan and sales strategy development for $115 million target. Developed SOPs with strong emphasis on Supplier Relationship Management with Scorecard information collected from Distribution Receiving Team, Buyers, and Service Team.

Ontario, Canada

Managed staff of 25 union associates to standards of performance that supported sales development. Reduced shipping errors by 10% with the introduction of reusable shipping container program. Responded to Union Grievances in keeping with strategic development of operation to support business plan & sales.

Mississauga, Ontario

Sourcing goods from suppliers, including negotiating vendor repair, warranty, and end-of-product-life strategies.

Mississauga, Ontario

Mississauga, Ontario

Mississauga, Ontario

Diploma In Business Administration, Business

Bachelor Of Arts, Business & Economics

Education record