Greg Ferris Email & Phone Number

Honolulu, HI, US

Houston, TX, US

• Key Contributions:
• Led strategic software expansion in Business Aviation, increasing user satisfaction by 35%.
• Managed stakeholder relationships from C-level executives to team members, ensuring alignment.
• Successfully launched oceanic plotting feature, adding 400+ aircraft tails and generating over $5M in sales.
• Managed teams across Engineering, Design, and QA, enhancing collaboration and productivity by 25%.
• Provided coaching to engineers, improving skill development and operational excellence by 20%.

Jacksonville, Florida, US

• Key Contributions:
• Led 23 remote developers in delivering low-code solutions, achieving a 98% client satisfaction rate.
• Streamlined application configuration, improving deployment speed by 40%.
• Enhanced cross-team collaboration across engineering, supply chain, marketing, operations, and support.
• Conducted strategic vendor negotiations, saving the company $2M annually.
• Generated over $11.5 million in sales by introducing low-code solutions to pharmaceutical companies.

Jacksonville, Florida, US

• Key Contributions:
• Vetted and mentored new hires, achieving a 95% retention rate through supportive leadership.
• Built strong client and team relationships, fostering trust and collaboration.
• Played a key role in account growth and team development, offering career advancement.
• Delivered solutions to federal and commercial sectors, increasing the client base by 25%.
• Managed sales pipeline with CRM tools HubSpot and Bullhorn, improving accuracy by 30%.

Jacksonville, Florida, US

• Key Contributions:
• Provided Pegasystems presales consulting to prospective clients, achieving a 91% conversion rate.
• Delivered 40+ workshops and 3 demonstrations, generating $6M+ in pipeline value.
• Developed a new product workshop on Predictive Diagnostic Cloud, increasing interest by 36%.
• Collaborated with teams to design and implement low-code solutions, improving client satisfaction by 40%.
• Conducted technical assessments, reducing implementation time by 24% and enhancing project success.

Jacksonville, Florida, US

• Developed PEGA applications using both App and Dev studios
• Utilized data transforms for populating property’s for testing purposes, copying clipboard data and handling errors
• Leveraged PEGA authority matrix routing which utilizes decision tables to populate an approver list
• Utilized OOTB wizards within PEGA for SOAP and REST API connectivity to outside applications and services
• Leveraged declare expressions utilizing backward and forward chaining to update property values declaratively
• Configured steps to write to PEGA local storage and read values from a stored record for use later in the case lifecycle

Charlotte, North Carolina, US

• Key Contributions:
• Managed international flight operations for business aviation departments, enhancing trip success by 27%.
• Resolved operational challenges swiftly, reducing trip delays by 30% and ensuring on-time departures.
• Provided crucial compliance insights for international travel, increasing client compliance rates.
• Built and sustained strong partnerships with global vendors, cutting service provisioning times by 20%.
• Leveraged operator feedback to refine services, boosting customer satisfaction scores by 35% over one year.

• Key Contributions:
• Recruited students, increasing enrollment by 30% and adding 95+ flight students, generating $2.4M+ in FY08.
• Vetted potential students, ensuring alignment with program requirements and long-term success.
• Mentored new recruits, providing guidance and support to enhance their learning experience.
• Mentored pilots on new certifications to advance careers and meet evolving standards.
• Managed flight instructor allocations and training programs, improving efficiency by 25%.

• Executed 3D modeling and design of components for all subsystems of various boat model projects, as well as integrated new engineering software to interface with company and clients
• Operated as compliance specialist for National Marine Manufacturer's Association (NMMA) and European Conformity (CE) organizations to validate all component installations and boat/yacht certifications

• Collected and interpreted domestic and international sales figures and presented them to management for effective marketing strategies
• Coordinated and developed weekly production and engine reports for the proper execution of boat manufacturing

Randolph AFB, TX, US

• Key Contributions:
• Responsible for over $185 million in mission-critical KC-135R/T airframes located in Grand Forks AFB, ND.
• Ensured a 98% on-time launch and recovery operation rating during wartime operations in Operation Enduring Freedom, successfully providing over 125 million gallons of fuel to NATO aircraft.
• Awarded the Air Force Achievement Medal during Operation Enduring Freedom in 2004 for successfully containing an onboard electrical failure, ensuring crew safety and aircraft integrity during flight.
• Named 319th Aircraft Maintenance Squadron Airman of the Year in 2003 for achieving a 99% successful sortie completion rate.
• Performed life-saving medical evacuations for critically injured military and civilians during Operation Enduring Freedom in 2004, transporting more than 120 wounded to NATO medical facilities.

Bachelor Of Science - Bs, Aeronautics

Lean Six Sigma Green Belt

Graduate Certificate, Russian Language And Culture