Gregg Plummer Email & Phone Number

Gregg Plummer possesses expertise in salesforce.com, crm, management, process improvement, web analytics and 24 more skills. Colleagues describe him as "Gregg is a pleasure with which to work. He is passionate about the customer experience. While at Extole, Gregg worked diligently to improve company operations for our customer care department. Working to partner throughout the organization, he delivered training to each of our clients so they could be self sufficient and use our tools to provide the best possible customer experience for their own customers. He always had a great attitude of teamwork and partnership." and "Gregg is a wonder in and of himself. At the time that I hired Gregg, my support unit was literally a mess - 2000 open tickets weeks out and little to no process in place. Gregg stepped in to the role of Advocate Support Manager whole-heartedly, digging in to the tickets himself, understanding our advocate's needs, developing a process that not only worked with our current business but would grow with it, implementing Salesforce and the appropriate reporting as well as training and… Show more"

Listed skills include Salesforce.Com, Crm, Management, Process Improvement, and 25 others.