Greg Ginter Email & Phone Number

Ridgefield, Connecticut, United States

• Set direction for Real Estate & Facility Management team. Set standards and matrixes. Provide motivation, coaching and talent development.• Contract management of outsourced service providers who support the site's facility needs including janitorial, pest control, stockrooms/stores, logistics and catering as well as oversight of exterior facility services, non-hazardous waste and recycling contract as well as printing contracts.• Direct process improvement initiatives in support of AAI (Accountability, Agility and "Intrapreneurship") principles by exhibiting consistent behavior such as communication, linking activities to principles and managing performance. Set group performance objectives related to short and long-term goals and strategies setting a clear vision to sustain a model of continuous improvement.• Direct programs and develop operational procedures within BIPI and where requested assist BI OPU’s in support of.o Asset lifecycle managemento Customs compliance (Customs Border Protection, FDA, USDA, DEA)o Export complianceo Customs, Trade Partnership Against Terrorism (C-TPAT)o Collaborate as needed with domestic and international OPU’s to ensure uniformity of Operational Procedures globally• Lead space planning life cycle, moves and space allocation efforts in alignment with Corporate standards, business needs and Future of Work concepts. • Manage department on and off-road vehicles and ensure their proper maintenance, DOT compliance and driver training/qualification requirements are met.

Ridgefield, Ct

• Create and administer expense budget for Site Services group; steer expenditures in order to maintain budget goals and identify improvement. • Ensure staff is properly trained to meet all government imposed regulations, and complete all daily activities in support of mail distribution, conference room set-ups, A/V, video conferencing, copier support, shipping/receiving, import/export, internal distribution, stores, printing, machine shop, grounds keeping, facility housekeeping and GMP cleaning.• Correspond with US regulatory agencies (USDA, FDA, and Customs Border Protection) as is deemed necessary.• Maintain network of support vendors in conjunction with Strategic Sourcing in order to provide BI the best service at the best price.• Operational management of AV, janitorial, logistics and catering as well as management of non-hazardous waste and recycling contract and oversight of printing contract• Asset Life Cycle Management• Ensure all arriving capital equipment is documented and posted within SAP• Document movement of capital equipment throughout campus• Document and arrange for disposal/donation of equipment at the end of its life cycle• Complete performance (MAGs Plan) and career development planning.• Implement programs and operational procedures within BIPI. • Customs compliance (Customs Border Protection, FDA, USDA, DEA)• Export compliance• Customs, Trade Partnership Against Terrorism (C-TPAT)• Liaise with Corporate ISEE for Site Service specific services• Set direction for Site Services management team. Set standards and matrices. Provide motivation and coaching. • Establish service levels and assist managers in problem solving.• Set strategies and goals enabling Site Services staff to meet customer requirements at lowest possible cost• Process improvement utilizing the principles of Lean Six Sigma.

Ridgefield, Ct

• Managing janitorial and logistics for 1.7M sq. ft. Campus Environment of an international pharmaceutical company.• Oversight of trade compliance and shipping dangerous goods within DOT/IATA regulations.• Creating and managing budgets to provide continuous improvement and expense reduction with superior results.• Managing the purchase of supplies and equipment for optimization of resources. • Managing and implementing safety programs and training for staff in various roles. • Tracking and maintaining statistics and generating quarterly reports to the client. • Building and maintaining a strong relationship with clients by understanding, anticipating and shaping their expectations.

• Supported multiple facilities management accounts with data collection and customized reports for clients based on their business needs. • Developed and maintained relationships with each client account by visiting the site and working directly with the client. • Conducted monthly and/or quarterly planning and communication meetings. • Profit/loss responsibility for each account, ensuring profitability of the service contract. • Responsible for the selection, training, mentoring, appraisal and retention of a highly qualified staff that contributed to the company’s goals and served the customer well.• Facilitated the transition of new customer accounts by documenting procedures, implementing best practices, analyzing workflow, addressing space planning and often serving as the Transition Manager until a permanent candidate was identified and hired.

• Supervised multiple on-site administrative services locations and overflow copy centers. • Key responsibilities included maintaining relationships with client contacts and utilizing appropriate vendors to provide superior services to our clients in the various areas of Office Support. • Other focuses included training, workflow analysis, equipment needs analysis, space management, and print surveys. • Developed and consistently maintained a website for online reporting for our clients. • Traveled to other regions and locations to assist in site assessment, account startups, process streamlining, and proposal development. • Developed and maintained the Hartford Copy Center’s computer network and digital workflows.

Responsible for all managerial and operational aspects of the location, including; customer service, merchandising, managing inventory levels, managing vendors, analyzing profit and loss statements, interviewing, orientating new employees, and training. I was promoted to the Wethersfield location in January of 2001. This location was in the top 60 out of the Company's 4000 stores for Sales volume.

Schedule and oversee employees throughout their daily duties to help provide the best customer service possible. Monitor employee hours and payroll expenses to meet or come in below budgeted levels. Conduct routine training, evaluations, resolve employee conflicts and oversee disciplinary actions as needed. Work with employees to develop a team environment. Maintain an adequate inventory supply to prevent a depletion of resources. Submit daily, weekly, and monthly reports as required. Routine inspections of food items ensure that food inventories are continuously rotated in and out for freshness. Must also work to ensure compliance with all state and local health codes and regulations. Monitoring equipment to maintain safety and health standards, and attending periodic training to keep abreast of any changing regulations. Complete mandatory health and safety training. Maintain records regarding all transactions completed throughout the day, week and month. Oversee all daily cash balancing and transaction activities. Guarantee adequate monetary denominations remain on hand to provide change for customers. Interact with banks for regular daily transactions such as deposits. Balance budgetary projections with actual daily and monthly transactions.