Telecommunications Engineer
CurrentAVAYA Systems administration- Call Center Elite ACD design and implementation, Administrator and SME for NICE Engage call recording
Mar 2017 - Present
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Greg Ingram Email & Phone Number
Experienced Telecom Analyst/Engineer/Specialist, VOIP, Vendor Account Mgmt for Unified Comm, AVAYA, NICE Engage
at
Grady Health System
1 work email found
@businessweek.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Experienced Telecom Analyst/Engineer/Specialist, VOIP, Vendor Account Mgmt for Unified Comm, AVAYA, NICE Engage
Location
Atlanta Metropolitan Area, United States, United States
Company size
Who is Greg Ingram? Overview
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Quick answer
Greg Ingram is listed as Experienced Telecom Analyst/Engineer/Specialist, VOIP, Vendor Account Mgmt for Unified Comm, AVAYA, NICE Engage at Grady Health System, a company with 1361 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at businessweek.com and a matched LinkedIn profile for Greg Ingram.
Greg Ingram previously worked as Telecommunications Engineer at Grady Health System and Sr. Telecommunications Analyst at Randstad. Greg Ingram holds Contruction Project Management from Southern Polytechnic State University.
Company email context
Email format at Grady Health System
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{first}_{last}@businessweek.com
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Profile bio
About Greg Ingram
Senior Communications Analyst and Telecom Engineer with more than twenty (20) years of driving first-class telecommunications services through meticulous analysis, development, implementation, and solid leadership. Expertise in VoIP, wireless, and mobile devices along with financial management such as billing, invoicing, record keeping, and order placement for Telecom components. Well-versed in prioritizing and resolving complex problems and improve processes with a focus on cost-effectiveness, dependability, and quality service. I am proficient with AVAYA VoIP PBX Call Center and Aura voice mail administration and trouble shooting.• Key team member in implementing an AVAYA VOIP Unified Communications PBX resulting in 28 month ROI of $2.7 million that is saving $100k per month.• Instrumental in designing and maintaining Telecom Expense tracking tool to save 8 hours a monthSoftware Knowledge;Microsoft Project, Word, PowerPoint, Excel, SureTrac Project Scheduling, ACT, Clarify, AutoCAD, MathCAD, Primavera Expedition Project Management, JD Edwards, LOTUS Notes, Intuit QuickBooks, Google Smart Sheets, AVAYA 8800, Multitech Fax Finder, WebEx, Prognosis, AVAYA Aura Messaging, AVAYA Call Center Elite, AVAYA CMS, Session Manager, System Manager, Communication Manager, One X Communicator , NICE Engage Call recording, A Plus (+) and Network Plus (+) certification pending
Listed skills include Telecommunications, Management, Leadership, Voip, and 10 others.
Current workplace
Greg Ingram's current company
Company context helps verify the profile and gives searchers a useful next step.
Grady Health System
7 roles
Greg Ingram work experience
A career timeline built from the work history available for this profile.
Sr. Telecommunications Analyst
- Spearheaded the installation of an AVAYA VoIP Unified Communications PBX, triggering a 28-month ROI totaling $2.7M and a $100K per month savings.
- Exhibited efficiency and creativity in resolving 100+/- trouble tickets every month through daily maintenance, moves, additions, and changes on AVAYA 8800 VoIP PBX.
- Instrumental in streamlining the Telecom Expense tracking tool through strategic design and maintenance, cutting processing time by 8 hours a month.
- Acquired critical mobile communications and LEC services involving 2000+ VoIP and wireless devices to accommodate the corporate office on top of 250 branch offices.
Jan 2009 - Mar 2017
President And Owner
- Achieved and maintained 100% customer satisfaction by meticulously gathering and documenting their objectives, expectations, and current situation to develop a careful plan to get them to their goal.
- Initiated design changes with a focus on proficient transport and installation.
May 2004 - Jan 2009
Sales Engineer
- Leveraged field engineering data to devise an effective quoting tool for generating real-world estimates for installation time and cost.
Jan 2001 - Jan 2002
Jun 1998 - Jan 2001
Regional Operations Manager/Field Engineer
- Developed implementation and milestone schedules for various projects including system installations, upgrades and expansions.
- Performed system installations and upgrades on Centigram voice messaging systems. Conducted troubleshooting remotely and onsite to resolve software and hardware issues for Customer Premise and Service Provider equipment.
Apr 1991 - Jun 1998
Electronic Communications Cryptographic Technician
Repair, modify and recondition crypto communication equipment for the Electronic Security Command division.
Apr 1979 - Jul 1983
Team & coworkers
Colleagues at Grady Health System
Other employees you can reach at gradyhealth.org. View company contacts for 1361 employees →
FB
Fahde Berra
Colleague at Grady Health SystemCasablanca, Casablanca-Settat, Morocco, Morocco
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LB
Letitia Baldwin
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
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LW
Lori Wood, Dha, Mba, Msem, Emhp
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
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MC
Melissa Chang
Colleague at Grady Health SystemMarietta, Georgia, United States, United States
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DB
Debra Brown
Colleague at Grady Health SystemAtlanta Metropolitan Area, United States
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PS
Paula Sanders
Colleague at Grady Health SystemRoswell, Georgia, United States, United States
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DL
David Letren, Lpc
Colleague at Grady Health SystemAtlanta Metropolitan Area, United States
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LR
Linda Robinson
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
View →
RC
Ramona Cesareo
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
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LM
Laura Maloy
Colleague at Grady Health SystemAtlanta Metropolitan Area, United States
View →
Fahde Berra
Colleague at Grady Health SystemCasablanca, Casablanca-Settat, Morocco, Morocco
View →
LB
Letitia Baldwin
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
View →
LW
Lori Wood, Dha, Mba, Msem, Emhp
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
View →
MC
Melissa Chang
Colleague at Grady Health SystemMarietta, Georgia, United States, United States
View →
DB
Debra Brown
Colleague at Grady Health SystemAtlanta Metropolitan Area, United States
View →
PS
Paula Sanders
Colleague at Grady Health SystemRoswell, Georgia, United States, United States
View →
DL
David Letren, Lpc
Colleague at Grady Health SystemAtlanta Metropolitan Area, United States
View →
LR
Linda Robinson
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
View →
RC
Ramona Cesareo
Colleague at Grady Health SystemAtlanta, Georgia, United States, United States
View →
LM
Laura Maloy
Colleague at Grady Health SystemAtlanta Metropolitan Area, United States
View →
2 education records
Greg Ingram education
Contruction Project Management
Education record
Hixson High School
FAQ
Frequently asked questions about Greg Ingram
Quick answers generated from the profile data available on this page.
What company does Greg Ingram work for?
Greg Ingram works for Grady Health System.
What is Greg Ingram's role at Grady Health System?
Greg Ingram is listed as Experienced Telecom Analyst/Engineer/Specialist, VOIP, Vendor Account Mgmt for Unified Comm, AVAYA, NICE Engage at Grady Health System.
What is Greg Ingram's email address?
AeroLeads has found 1 work email signal at @businessweek.com for Greg Ingram at Grady Health System.
Where is Greg Ingram based?
Greg Ingram is based in Atlanta Metropolitan Area, United States, United States while working with Grady Health System.
What companies has Greg Ingram worked for?
Greg Ingram has worked for Grady Health System, Randstad, Mantel Market, Ss8 Networks, and Mitel.
Who are Greg Ingram's colleagues at Grady Health System?
Greg Ingram's colleagues at Grady Health System include Fahde Berra, Letitia Baldwin, Lori Wood, Dha, Mba, Msem, Emhp, Melissa Chang, and Debra Brown.
How can I contact Greg Ingram?
You can use AeroLeads to view verified contact signals for Greg Ingram at Grady Health System, including work email, phone, and LinkedIn data when available.
What schools did Greg Ingram attend?
Greg Ingram holds Contruction Project Management from Southern Polytechnic State University.
What skills is Greg Ingram known for?
Greg Ingram is listed with skills including Telecommunications, Management, Leadership, Voip, Vendor Management, Wireless, Unified Communications, and Call Centers.
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