Greg Freeman Email & Phone Number

Troy, Michigan, United States

Southfield, Michigan

• Led the identification and documentation of the organization’s internal processes across six departments
• Analyzed all process steps for efficiency and effectiveness; organized process information into a user-friendly format
• Was responsible for developing approval process for Executive Director and leadership team
• Was responsible for continuous process improvement, including follow-up and implementation
• Wrote grant proposals for ~$300,000 in requests annually for private funding for Beyond Basics’ literacy programs
• Performed IT support for 45 employees across the entire organization

Greater Detroit Area

• Managed domestic and global projects, while delivering customer support to Finance, Legal and Sales divisions to ensure compliance with current business practices and policies
• Coordinated, facilitated and engaged cross-functional teams with external consultants to fulfill all Compuware government business obligations.
• Developed and implemented process for corporate-wide pricing documentation for Federal and State contracts, while tracking and maintaining pricing data, achieving a pricing accuracy rate of 100% by the Federal audit team
• Prepared and analyzed vast amounts of data to transition customer contractual obligations to a private equity firm
• Designed and created vendor web content for Compuware software products with the States of Florida and Texas, while monitoring modifications to the contract for key end-user communication purposes
• Conducted semi-annual Sarbanes–Oxley (SOX) audits to ensure compliance with industry standards

Greater Detroit Area

• Advised global sales teams on the creation of contractual agreements from company’s standard contract templates
• Managed intercompany communications and created contractual terms (e.g. standard, import/export, etc.) for sales transactions worldwide
• Co-wrote the Corporate Product Policy Guide to ensure all operations adhered to Compuware Business Practices
• Led the elimination of hard copy contractual documents and transition to electronic documents, which yielded a 3% reduction in cost without affecting productivity
• Led a global Executive Management initiative to include Compuware’s click-wrap agreement into its Distributed Software Product line and coordinated agreement translations into the country-office native language
• Monitored software piracy issues and resolved improper internet auctions of Compuware software

Greater Detroit Area

• Analyzed user software, prepared price quotations, recommended best solutions to meet external customer needs, and performed product upgrades

Greater Detroit Area

• Performed maintenance billing and data-entry duties for external customers on an annual basis

Alexandria, Virgina

• Assistant on design team for publication media kit
• Collected and tracked advertisements to ensure quality ad placement
• Maintained database of subscriber circulation and distribution
• Designed spreadsheet system to more effectively track accounts receivable, while successfully collecting $100,000 in outstanding invoices

Greater Detroit Area

• Performed analytical functions designed to meet the needs of the Trust Operations unit
• Assisted in small to medium projects

Electrical Engineering

Bachelor'S Degree, International Business/Management