Greg Johnson Email & Phone Number

Saint Paul, Mn, Us

Minneapolis, Minnesota, United States

Minneapolis

Greater Minneapolis-St. Paul Area

• Use existing construction documents and field measurements to create 3-dimensional building information models in Revit• Meticulously prepare drawings for schematic design, design development and contract documents including developing design sketches, renderings, graphics, details, elevations, plans, schedules and sections• Compile data and perform design computations to ensure projects comply with building codes• Created a spreadsheet that performs area calculations to improve efficiency• Compare submitted shop drawings with specifications to ensure accuracy• Complete multiple tasks simultaneously, under pressure and in a fast-paced work environment through priority scheduling

Golden Valley

• Contributed to design discussions, idea generation and design work in drawing and 3D image formats• Prepared construction documents and presentation materials using AutoCAD, Photoshop, Revit and SketchUp for commercial projects• Responsible for the production of all SketchUp renderings and, by doing so, freed the firm from the need to outsource the task• Generated revisions and corrections from outline mock-ups, redlined drawings and project document sets• Participated in construction site visits to better understand and oversee the construction process

Richfield, Minnesota

• Analyzed floor plans and planograms to determine what electronics, fixtures and graphics stores need• Understood how store attributes (i.e. ceiling height) factor into the planning process for all project types• Forecasted, analyzed, audited, and approved required parts of a project• Accurately planned store specific parts kits for all stores in the United States and Puerto Rico• Worked cross-functionally in order to deliver electronics, fixtures and graphics to stores• Displayed attention to detail by accurately planning store kits• Influenced people to deliver the highest quality product in the agreed upon timeframe• Handled multiple tasks at once through priority scheduling• Exemplified client service by promptly responding to requests for assistance and information• Adhered to the economic and strategic goals of a category with a yearly budget of $5.7 million on team with a yearly budget of $45 million

Richfield, Minnesota

• Empowered and expected to provide solutions aimed at protecting the brand, executives and customers• Researched, resolved and responded to the highest levels of customer escalations outside of litigation• Recognized, documented and reported trends to leadership to preserve visibility• Demonstrated stellar verbal and written communication skills in all dealings with customers• Personally assisted 10-50 customers a week• Personal Statistics (Average): Agent Satisfaction 88.9% (72.8%) Issue Resolution 93.8% (69.4%)

Richfield, Minnesota

• Received and addressed customer concerns, needs and questions by telephone• Completed multiple tasks simultaneously, under pressure and in a fast-paced work environment• Performed tasks while adhering to the economic and strategic goals of the department• Personally assisted 75-125 customers a week• Personal Statistics (Average): Agent Satisfaction 80.7% (70.4%) Issue Resolution 63.0% (60.2%)

Moorhead, Minnesota

• Processed transactions in a prompt and accurate manner in accordance with policies and procedures• Listened to customers and responded to their needs by selling and cross-selling products and services• Opened, sold and serviced accounts while developing and maintaining customer relationships• Maintained cash drawer by balancing currency, coin and checks and reported any discrepancies• Member of a committee that proposed banking modifications appealing to members of generations X and Y

Moorhead, Minnesota

• Success demonstrated by progressive advancement into more challenging roles• Demonstrated leadership and responsibility as an assistant manager• Duties included creating schedules, maintaining inventory, oversaw finances and supervised between 10-20 staff members• Assisted in the hiring process by evaluating applications and organized new hire orientation• Effectively managed educational commitments while working ≈20 hours a week

Master'S, Architecture, 3.939

Bachelor'S, Environmental Design, 3.603

• Dean’s List (Six Semesters) • Graduated Cum Laude • Minors in Psychology and Sociology