Gregor Beck

Gregor Beck Email and Phone Number

Customer support, community and localisation expert - Looking for new challenges in Europe @ Geizhals.at - Preisvergleich Internet Services AG
vienna, vienna, austria
Gregor Beck's Location
Vienna, Vienna, Austria, Austria
Gregor Beck's Contact Details

Gregor Beck personal email

n/a
About Gregor Beck

Gregor Beck is a Customer support, community and localisation expert - Looking for new challenges in Europe at Geizhals.at - Preisvergleich Internet Services AG. He possess expertise in online gaming, video games, customer support, mmorpg, management and 16 more skills. He is proficient in English. Colleagues describe him as "I had the pleasure of working closely with Gregor at Blizzard Entertainment and have been on the same team with him for over a year. In this time he proofed himself to be a great team-player that could always be counted on if I needed help with a customer or simply a second opinion. He even kept me motivated during nightshifts. Above all, I was impressed with his ability to combine his passion, knowledge about procedures and contacts from different departments to find the perfect… Show more"

Gregor Beck's Current Company Details
Geizhals.at - Preisvergleich Internet Services AG

Geizhals.At - Preisvergleich Internet Services Ag

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Customer support, community and localisation expert - Looking for new challenges in Europe
vienna, vienna, austria
Website:
geizhals.at
Employees:
23
Gregor Beck Work Experience Details
  • Geizhals.At - Preisvergleich Internet Services Ag
    Support
    Geizhals.At - Preisvergleich Internet Services Ag Jan 2017 - Present
    Vienna, Austria
  • Apple
    Itunes Support
    Apple Nov 2016 - Dec 2016
    Cork, Ireland
  • Red 5 Studios
    Cs And Localisation Senior, Studio Manager Ireland
    Red 5 Studios Feb 2013 - Jun 2016
    Cork, Ireland
    Provided localisation, community and support for Firefall in German and EnglishManaged and expanded the office of Red 5 Studios in EuropeLed the German voice-over recording process
  • Apple
    T2 Ios Support
    Apple Apr 2012 - Feb 2013
    Cork, Ireland
    CSAT and issue resolution centric customer support in a tier 2 role, being the last point of contact for colleagues in technical and procedural questions. Representing AppleCare management towards customer for final decisions.
  • Blizzard Entertainment
    T2 Game Master
    Blizzard Entertainment Dec 2007 - Apr 2012
    Cork, Ireland
    Providing best in class customer support for the industry leading MMO World of Warcraft in a tier 2 role (Resolving escalations and more time consuming cases, sharing best practices and supporting colleagues).
  • Mobilkom Austria
    Cs Representative
    Mobilkom Austria Aug 2007 - Dec 2007
    Vienna, Austria
    Providing best in class customer support for Austrias leader in mobile communications.
  • Competence Call Center
    Team Leader
    Competence Call Center Aug 2006 - Aug 2007
    Vienna
    Supporting management with scheduling a team of 40-70 employees. Technical point of contact and queue monitoring.
  • Geizhals.At - Preisvergleichs Internet Services Ag
    Copy Editor
    Geizhals.At - Preisvergleichs Internet Services Ag Feb 2005 - Apr 2006
    Vienna, Austria
    - Data input/maintenance- B2B support- Moderation external forums

Gregor Beck Skills

Online Gaming Video Games Customer Support Mmorpg Management Team Leadership Quality Assurance Community Management Leadership Localization Free To Play Agile Project Management Customer Experience Call Center Customer Satisfaction Game Design Call Centers Localization Testing Mmo Computer Games Customer Service

Gregor Beck Education Details

Frequently Asked Questions about Gregor Beck

What company does Gregor Beck work for?

Gregor Beck works for Geizhals.at - Preisvergleich Internet Services Ag

What is Gregor Beck's role at the current company?

Gregor Beck's current role is Customer support, community and localisation expert - Looking for new challenges in Europe.

What is Gregor Beck's email address?

Gregor Beck's email address is gb****@****ios.com

What schools did Gregor Beck attend?

Gregor Beck attended University Of Hagen, Berufsschule Linz 2, Bg Peuerbachstrasse, Kollegium Aloisianum.

What are some of Gregor Beck's interests?

Gregor Beck has interest in Social Services, Economic Empowerment, Education, Environment, Science And Technology, Human Rights, Arts And Culture.

What skills is Gregor Beck known for?

Gregor Beck has skills like Online Gaming, Video Games, Customer Support, Mmorpg, Management, Team Leadership, Quality Assurance, Community Management, Leadership, Localization, Free To Play, Agile Project Management.

Who are Gregor Beck's colleagues?

Gregor Beck's colleagues are Michael Nikolajuk, Sixtus Tomasson, Bettina Koerbler, Christian Puxbaum, Jaqueline Nunes-Heissenberger, Michael Pichler, Alexandru Bärnthaler-Nebejea.

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