Gregory Cardoza Email & Phone Number

North America

Responsible for assigned customer accounts after initial sale and contractual paper. On-board and educate established customers about new functionalities, best practices, industry developments and available product solutions. Ensure successful workflow review, API integration and implementation. Develop strong working relationships with customer primaries and key stakeholders to align client needs, requirements and expectations with product solutions.Collaborate with product development and sales to discuss new opportunities, evaluate client roadmaps, identify needs, drive customer renewals and platform expansion through regular customer engagement via virtual and on-site account visits. Provide guidance to customers to ensure they are leveraging all subscribed product solutions. Utilize product internal reporting tools to track & monitor account status, product utilization and performance to identify areas of concern and improvement and training needs.

Colorado Springs - Western Region Vendor

Colorado Springs, Colorado Area

Responsible for investigating commercial and personal lines first party property losses in assigned territory. Completed damage assessments; prepared repair scopes and estimates ranging from $500 to $250,000. Maintained open communication with policy holders. Investigated and substantiated each aspect of claims, including building damage, contents and additional living expenses and business interruption. Ensured company procedures and standards were followed in the processing of claims. Managed claims in a timely manner to facilitate accurate and prompt indemnity. Work closely with contractors, engineers and experts.Key Achievements:▷ Maintained consistent work product quality & customer loyalty scores.▷ Successfully handle high claim intake while achieving exceptional performance ratings.▷ Recognition for excellence in claim handling in providing superior customer service.▷ Assigned complex claims due to exceptional claims handling skills and abilities.

Colorado Springs, Colorado Area

Albuquerque, New Mexico Area

Albuquerque, New Mexico Area

Investigated first and third party commercial/personal lines property and liability losses in assigned territory. Completed damage assessments, prepared repair scopes and estimates. Investigated and substantiated all aspects of claims, including building damage, contents and additional living expenses and business interruption.

Albuquerque, New Mexico Area

Responsible for maintaining, monitoring and evaluating commercial and military engine manufacturing costs. Managed $5 million in tooling and parts inventory. Worked closely with engineers, purchasing, R&D and production floor assembly technicians to manage manufacturing costs.

General Studies, Architecture

Bachelor Of Business Administration (Bba), Business Administration And Management, General