Project Manager and Business Analyst with a strong focus on empowering both external and internal customers through their product journey using a blend of technology and process based solutions. Besides being able to create and manage project plans and write business requirements in both an agile and traditional waterfall project management environments, I have strived to be an innovator and leader in designing process based solutions that have allowed my business partners to focus on what is important to them now; avoiding pitfalls of focusing energy and time that is not customer focused. I characterize my career as diverse; one that bridges both the soft and technical side of my profession, but also one that has allowed me to work with multiple business groups. Throughout my career I have had the opportunity to work with sales teams engaging potential customers, operations and production professionals who must focus on meeting production targets and customer expectations, as well as with legal and compliance to ensure that system solutions have the appropriate controls. Most recently my focus has been on working on a team to design , build and deploy automated solutions to aspects of the mortgage loan process that have been tedious to our customers and time consuming for sales. This ongoing experience has not only expanded my agile skills , but also my knowledge of how to leverage cloud based API infrastructures with internal teams and vendors, to create expandable solutions that can be delivered quick to market. Specialty Areas:-System Integration -Workflow Management Solutions- Agile Product Management -Financial Services Loan Origination Systems and Processes-Management Reporting Design and Delivery-System and Usability Testing and Training
Listed skills include Business Analysis, Process Improvement, Program Management, User Acceptance Testing, and 17 others.