Gregory Crew Email & Phone Number

Dulles, Virginia, United States

Oversees the creation and maintenance of division level operational procedures, facilitation of operational readiness tasks related to system or process changesProgram Administrator for the organization’s One Card Corporate Program

Remote

• Facilitate stakeholder buy-in through effective communication of strategic plans, resulting in successful implementation of proposed initiatives.• Evaluate client needs and expectations, establishing clear goals for each consulting engagement.• Integrate technology and business operations to identify targeted solutions to customer issues.• Support software development projects by defining clear requirements and effectively communicating them to technical teams.• Increase customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.• Improve business direction by prioritizing customers and implementing changes based on collected feedback.• Engage clients educating them on product features and benefits, demonstrating product operations, and providing strategies to prevent problems and improve performance• Actively engage with stakeholders from both business and IT groups to gain alignment on approach and prioritization of technology strategy establishing trust-based working relationships across all organizational levels• Partner with business to make technology decisions that deliver significant impact, and collaborate to develop achievable goals and objectives• Function as lead to other consultants with the purpose of monitoring progress, identifying challenges, and providing guidance to team and management to facilitate project success• Responsible for overseeing the life cycle of products and user stories in the Agile methodology• Identified skill gaps among team members and provided appropriate training resources for continuous professional development.

Reston, Virginia

Learn and practice skills necessary to perform Business Analysis including but not limited to: Business Fundamentals, Software Fundamentals, Project Management Fundamentals, Enterprise Analysis, Business Analysis Planning, and Requirement Documentation and Modeling.Exhibit outstanding verbal and written communication skills demonstrated using individual and team presentationsProject 1: Select a business and identify a problem to solve or an opportunity to explore.My partner and I chose Amazon, and we proposed a Business Case for Amazon to enter the 3D printing marketplace. To complete the Business Case, we studied the ecosystem and completed a SWOT Analysis of the 3D printing market. We also used several elicitation techniques such as documentation analysis, process modeling, surveying, benchmarking, and market analysis. Data analysis was done using excel pivot tables and other graphical models. Risks, costs, and benefits were examined before proposing a solution to stakeholders.Project 2: Active part of a team responsible for retroactively creating a Business Case and Business Requirements Document for a software program with the goal of improving the efficiency of inputting data and generating reports

El Dorado, Ar

Facilitate, monitor, and analyze all Testing and Learning Center activities including schedules for each semester.Monitor hired personnel (student workers and tutors) in multiple academic, professional, and communicative areas.Assist the Director of the Testing and Learning Center with any testing needs such as proctoring, group testing, computer/software updating, and other duties as assigned.Complete all daily tasks required when the Director of the Testing and Learning Center is off campus.

El Dorado, Ar

Function as an advisor to guide, support, and encourage students in various college and career readiness strategies. Meet with students individually or in a class room setting to meet the metrics prescribed for the college and career readiness program and documenting all student contacts.

El Dorado, Ar

•Taught high school students college and career focused material•Secretarial Duties•Chaperoned youth on summer trip

El Dorado, Ar

•Responsible for aiding customers in loading merchandise•Restocked and organized inventory•Exhibited great customer service at all times

Master Of Business Administration - Mba, 4.0

Bachelor'S Degree, Accounting, Gpa: 3.69

Graduated with Honors with a major in accounting and a minor in management. Active participant in the Trio Student Support Services.