Gregory Driscoll Email & Phone Number

Denver, Colorado, United States

Denver, Colorado

Providence, Rhode Island Area

o Coordinated testing efforts for Deloitte Consulting application management and system integrations teams on the health care exchange project in Rhode Island.o Validated to ensure lower level and production environments went through deployments successfully.o Directed a carrier integration testing cycle between multiple healthcare providers and Deloitte. Major healthcare providers are end users of our software application. o Supervised production deployments on the weekends as QA lead. o Triaged issue tickets and prepared new ones in order to troubleshoot pending or live issues in the application using the JIRA application. o Leveraged knowledge of system to inform client of testing efforts and how the team was resolving issues found in the system. Coordinated with senior level clients on a weekly basis regarding progress on these issues. o Facilitated multiple cycles of User Acceptance Testing. o Refined leadership skills by training new team members and meeting with senior level clients on a weekly basis. o Supported end users continuously when our application went live. Had a major role running the “command center”. Users called in with questions or problems found while using the system. Our team resolved questions, and any defects found in the software would be confirmed by us and then tracked appropriately. o Tracked up to 50 production issue tickets in JIRA daily. Worked directly with the client by providing documentation and referring to functional specifications. Resolved tickets would be put into code once client approval was received.

Weymouth, Ma

o Responsible for management of medium size apartment and condominium units in the Greater Boston region. Assisted the landlord during summer and winter breaks

Master Of Science (M.S.), Accounting

Bsba, Accounting, Information Systems

Education record