Gregory Grant Email & Phone Number

Pittsburgh, Pennsylvania, United States

- Responsible for running day-to-day operations and guiding business strategy for an Amazon Delivery Service Partner.- Overseeing hiring and scheduling Delivery Associates. - Developing performance goals and managing the performance of Delivery Associates and dispatchers. - Providing guidance and feedback to ensure employees meet company metrics, and developing high-performing associates.- Improving internal processes for better productivity.- Management of fleet auto insurance and employee’s worker’s compensation policies; filing claims as needed.- Adhering to the company mission statement for excellence and quality.

Investigating coverage under commercial auto policies for vehicles that have been stolen or discovered with fire damage. Resolving claims for both recovered and unrecovered stolen vehicles.

Investigating, analyzing, and determining extent of liability concerning losses and damages specific to commercial products.

Greater Pittsburgh Area

- Investigating policy coverage to best service our customers. - Negotiating liability decisions with claimants and claimant carriers when comparative negligence may be present.

Phoenix, Arizona Area

- Supervised and directed claim representatives to ensure productivity and customer service targets were met.- Partnered with Account Managers, Brokers, and Client Service Representatives to develop and maintain relationships with policyholders.- Mediated and resolved issues between claim representatives and customers and/or policyholders.

Greater Pittsburgh Area; Phoenix, Az