• 4 Year Bachelor Degree from Park University with a Business major and computer science minor.• 28 Years’ experience of high tech product development, manufacturing, quality control in all aspects of the lifecycle utilizing QA methodologies, industry best standards, ISO 9001, six sigma, and CMMI.• Multiple years working directly with project managers and customers.• Prototype, production qualification, reliability, and acceptance testing on software/hardware systems and aircraft.• Supplier Management experience to ensure they met company requirements.• Statistical analysis of process and product performance. Led process improvement team efforts, and created and taught a “Quality Indicator” methodology by performing QA duties, SPC audits, product/process audits, six sigma projects, and CMMI process improvement assessments.• Customer and supplier interface for all quality issues. Resolved quality related supplier problems while maintaining customer satisfaction. Worked successfully with all suppliers and customers to their satisfaction. Assisted suppliers in developing a valuable QA system/process.• Lead process improvement and cost savings activities by using my CMMI, ISO and six sigma experience/knowledge.• Supported product development with smooth transition to quality sustaining activities by actively working with project management and reporting all issues up the chain of command.• Established and managed supply chain metrics with databases or other tools that were available to me.