Gregory Harper work email
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Gregory Harper personal email
Gregory Harper is a Help Desk Representative at Quad. He possess expertise in energy, troubleshooting, engineering, technical support, help desk support and 4 more skills.
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Help Desk RepresentativeQuadTexas, United States -
Technical Support ManagerHarvest Hosts Apr 2022 - PresentVail, Co, UsDirect team providing technical support for in-house website and app, leveraging strategic leadership skills to address complex challenges and align team objectives. Oversee all deliverables, deadlines, and outcomes; coordinate project planning and implementation for new systems; and create test cases. Facilitate hiring, training, and performance management procedures. Cultivate relationships with internal and stakeholders. Pursue continuous learning opportunities to enhance managerial skills and contribute to team growth.● Implemented strategies that secured buy-in from stakeholders and contributed to team's key performance indicators.● Discovered and addressed technical bug in firm’s upgrade process, resulting in cost savings of over $20K.● Built expertise in various systems, including Intercom, Chargebee, MailChimp, HubSpot, G-Suite, Microsoft Office, Jira, Confluence, IOS, Android, and PowerBI.● Secured certifications in Intercom and HubSpot. -
System Support SpecialistRichemont Jun 2020 - Feb 2024Bellevue, Geneva, Ch -
Help Desk RepresentativeQuad Sep 2017 - Feb 2024Sussex, Wisconsin, Us
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Customer Service Team LeadRev Group, Inc Jun 2018 - Jun 2020Brookfield, Wisconsin, Us -
Customer Care AdvocateRexnord Apr 2015 - Jun 2018Milwaukee, Wi, UsAnswer inbound calls and manage email as well as other electronic communications in a fast-paced call center environment. Receive, process and follow-up on customer orders as well as order changes to include quotations, pricing, availability, order follow-up and confirmation of shipment dates.Provide timely updates on order status, scheduled shipment dates and other customer related inquiries as required.Responsible for initiating and processing returns through final resolution. Support Account Executives to ensure highest level of customer satisfaction as well as to proactively identify issues based on customer interactions. Effectively communicate with internal and external customers. Work with SAP, Peoplesoft, SalesForce on daily basis. -
Ecocare Support SpecialistTelkonet Oct 2011 - Jul 2015Waukesha, Wisconsin, Us -
Help Desk SupportBrookdale Senior Living 2012 - 2012Brentwood, Tn, Us
Gregory Harper Skills
Gregory Harper Education Details
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Global Outreach Virtual Edu.Information Technology -
Brensten Education
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Global Outreach Virtual Edu.Information Technology
Frequently Asked Questions about Gregory Harper
What company does Gregory Harper work for?
Gregory Harper works for Quad
What is Gregory Harper's role at the current company?
Gregory Harper's current role is Help Desk Representative.
What is Gregory Harper's email address?
Gregory Harper's email address is gr****@****ord.com
What schools did Gregory Harper attend?
Gregory Harper attended Global Outreach Virtual Edu., Brensten Education, Global Outreach Virtual Edu..
What skills is Gregory Harper known for?
Gregory Harper has skills like Energy, Troubleshooting, Engineering, Technical Support, Help Desk Support, Customer Support, Software Installation, Wireless Networking, Hardware.
Who are Gregory Harper's colleagues?
Gregory Harper's colleagues are Aziz Habibi, Oakley James, Esteban Ochoa, Markquita Wiggins, Derrick Birchfield, Josh Hall, Dave Theis.
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