Gregory Hill Email & Phone Number

IT Associate• Spearheaded Asset Management for St Petersburg /Largo desktop support, which includes asset lifecycle and contract duration. Interfacing with leasing vendors for an on time return of assets to prevent Raytheon from being penalized. Wiping, imaging assets as needed and developing spreadsheet for secure tracking. Communication with Raytheon and CSC the needs of the different business units• Joining financial, contractual, and inventory functions in support of new material purchases and capital equipment replacement• Working directly with the Government to maintain a seamless transition from the creation of purchase orders, to the delivery of assets, to the disposal of end of life items• Working with clients having network, connectivity, consumable, jamming, print queue, preventive maintenance, and repair issues. This includes printers such as Hewlett Packard, Ricoh, Brother, Intermec, Zebras and Xerox• Proficient in mapping printer for TCP/IP, DHCP or Static IP configuration allowing devices to communicate with different applications i.e., Prisim ,SAP• Manage bringing all printers in scope allowing consumable and repair parts to be ordered from an outside vendor (Ricoh). Maintaining and keeping an in house inventory for a timely response to the customer needs • Imaging and configuring clean loaner laptops for Raytheon clients going on International business travel• Setting up and maintenance of polycom’s for weekly Video Teleconferences.• Assistance with I phones when the client is having trouble setting up or accessing an application

Saint Petersburg Florida

• Silicon Etching System installation at customer sites around the country and the world • Responsible for testing and troubleshooting to component level if a problem occurs on site.• Alignment of UV Optics within the system.• Provided technical training on hardware and software on the photolithography SF-100 system.• Development of course material and procedures for end user training • Writing standard procedures to build and test photolithography devices• Providing hardware, software and soft skill training to company• Technical support for down systems via phone or in the field

Saint Petersburg Florida

• • Guided and counseled technical instructors and associate instructors.• Developed new course material for several product lines using PBET standard.• Evaluated the effectiveness of the lessons developed by associate trainers.• Created and implemented hardware, software and soft skill training for field service engineers • Assisting in testing and troubleshooting new designed equipment.

Saint Petersburg Florida

• Generated system configurations to aid in building the system.• Managed configurations databases to standardize product.• Participated in Business Unit’s feasibility studies of special products examining issues of timely delivery, validity of engineering data, and product consistency.

Saint Petersburg Florida

• Experienced in areas of educational techniques, education operations, and curriculum development.• Presented technical course to field service personnel, customers and other organizations both classroom and laboratory environments.• Developed training courses for several product lines which called for a high degree of technical expertise.

Saint Petersburg Florida

• Scheduled the build cycle of systems, determining when cycle would begin and when the system would be delivered to its final test.• Created spreadsheets for weekly meetings providing status reports for 3 product lines.• Managed Crew of 30 production assemblers

Information Technology

Associate Of Science (As), Industrial Electronics Technology/Technician