Gregory Meyer Email & Phone Number

St Louis, Missouri, United States

Responsible for creating and delivering sales enablement related communications to the sales and accountmanagement organizations.- Created a training calendar for sales reps used to reference upcoming training and learning opportunities.- Curated weekly communication regarding upcoming training and product/process launches.- Aligned with stakeholders and.

St Louis

Managed and maintained sales and account management internal knowledge content hosted in Guru.Worked with stakeholders across the wider square organization to curate new and update existing content.- Project managed the system and content migration from Guru to Seismic Knowledge.- Managed product launches for the account management and sales teams..

St Louis

Managed a book of business of over 600 SMB sized customers that focused on retaining and growing businesses through Block products and solutions.- Used value selling sales methodology to find solutions to customer struggles and problems.- Assisted sales enablement teams to manage and update content in our internal knowledge system, Guru.- Assisted sales.

Saint Louis, Missouri

Served as “tier 2” support and assisted fellow Block employees to help solve complex customer issues for both general and priority support.- Handled manager escalations for complex customer issues.- Trained new hires in Guatemala when the BPO (Business Process Outsourcing) team was launched.- Created programs to help better equip employees with necessary.

Greater St. Louis Area

Assisted high revenue generating customers through various technical difficulties.- Trained new team members on Blocks Retail service.- Created training and reference materials used while assisting customers

Saint Louis, Missouri

Assisted Block customers through various technical difficulties using problem solving and technical skills through verbal and written channels of communication.- Mentored and trained new employees through their onboarding period.- Led team morning huddles to provide insight into recent process changes and product updates.

Earth City, Missouri

Reviewed outgoing correspondence to ensure quality of content and accuracy of information.- Managed systems that tracked completions of QA processes.- Trained team members on process and policy changes.

Earth City, Missouri

Assisted mortgagor various account updates including, but not limited to, modifications, short sales, deed in lieu, foreclosures, and bankruptcy.- Appointed alternative team lead to assist coworkers with inquiries when management staff was not available.- Reviewed modification applications for required information and documentation to open for review.

Earth City, Missouri

Assisted customers in finding options to prevent defaulting on their home loand- Helped customers understand all the options they had to help save their home- Assisted load officers with collecting missing documents- Handle customer complaints and take appropriate action to resolve them.

St Louis Missouri

Advised prospective students on degree programs available at the University of Missouri- St. Louis.Provided guided tours of the campus.Answered inquires about different programs and activities available at the university.

Bachelor Of Science, Business Administration; Management

Activities and Societies: Pi Kappa Alpha, Student Government Association, Order of Omega, Students Today Alumni Tomorrow, Homecoming.

General Studies

Activities and Societies: N/A