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Gregory L Smith is listed as Senior Executive | Transformational Leader | Global Operations | Customer-Centric Mindset | Talent Development | Master Black Belt Certified (six sigma) | Digital Transformation | Technology at First Citizens Bank, a company with 6304 employees, based in Raleigh, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for Gregory L Smith.
Gregory L Smith previously worked as Chief Information & Operations Officer at First Citizens Bank and EVP/SVP, Head of Transformation and Corporate Operations at Td. Gregory L Smith holds Bachelor'S Degree, Computer Science & Business Administration from Saint Michael'S College.
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I am a C-Level Operations & Technology Executive, and my specialty is driving meaningful customer focused transformational change and delivering business results. I have been successful across many roles because of my ability to create effective and actionable strategies and build high performing cross functional teams. What is unique about me is that I combine proven leadership abilities with extensive global experience and strong process reengineering skills to deliver customer outcomes and drive employee engagement.
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Raleigh, North Carolina, United States
As the Chief Information & Operations Office I am responsible for the strategic enablement of technology, operations, cyber and data functions across the enterprise. I am the newest member of First Citizens Executive Leadership Team and will be based out of North Carolina.
Toronto, Ontario, Canada
As Head of Transformation and Corporate Operations at TD Bank Group, I am responsible for setting the vision and driving the transformation which is designed to consolidate all Corporate Function Operations into a single business unit. Key responsibilities include; 1) consolidating operations across Finance, Risk, Human Resources, Compliance, Audit and.
Toronto, Ontario, Canada
As SVP, Head of North American Customer Operations for TD Bank Group, I am responsible for leading and setting the strategic direction of the Contact Centers, Collections & Recovery, Fraud & Financial Crime Prevention, and ATM groups across North America. Our customers and employees are my top priority; I focus on leading and driving transformational.
Toronto, Canada
Responsible for leading and driving transformational change for TD Bank Group's Contact Centers, ATM network and Strategic Support Services supporting TD's Canadian Bank, US Bank, Wealth and Insurances business. This role includes responsibilities for 14 sites, 6,200 ATMs and 9,500 employees.
Portland Maine & Cherry Hill, New Jersey
As a Member of Executive Management Committee directly responsible for all Shared Services and Operations for TD Bank, America's Most Convenient Bank. Responsible for Retail & Commercial Banking Operations; Fraud & Physical Security; Collections & Recoveries; Payment Operations; Contact Centers; Retail & Corporate Real-estate; Process Transformation; and.
Portland, Maine
Responsible for building & leading TD Bank's US Operations. Key functions include Retail Lending Operations, Retail Underwriting, Commercial Lending Operations, Loan Servicing, Deposit Operations, Payments, Fraud Prevention, Collections and Recoveries. Directly responsible for $280 million budget and 3,000 employees.
Melbourne, Australia
Responsible for operations and services supporting the National Australia Bank’s Australian Operations, including both Personal and Business banking with combined annual revenue of $8.1b and cash earnings of $2.9b. Directly responsible for an annual budget of $360 million and 2,600 employees spanning 12 locations within Australia and 3 in India.
Melbourne, Australia
Lead 2,200 employees throughout Australia, New Zealand, and India. Key functions included: New Accounts, Customer Contact Centers, Lending, Settlements, Collections, Debt Sales, Product Development, eBusiness, Telephony Technology, Fraud, Quality, and Facilities.
Stamford, CT - Gdańsk, Poland - London, England
Responsible for strategic productivity, service, process improvements, acquisitions, and integrations throughout GE Consumer Finance’s global operations spanning 48 countries. Significant experience working in Switzerland, Austria, France, Netherlands, Denmark, Hong Kong, India, Reunion Island, and Check Republic.Gdansk, Poland (4/2004-11/2004)Responsible.
Stamford, CT - Philadelphia, PA - Chicago, IL
Designed and built eServicing infrastructure, Call Center capability and a direct inbound sales center necessary to support the sales and servicing of GE’s direct-to-consumer financial services online strategy. Championed the formation of GE Financial Assurance’s CRM strategy. Took ownership for such projects as Consumer Contact Management, Customer.
Beverly, MA
Managed multiple departments including Customer Service, Sales, Claims Services, Web fulfilment, Imaging, Document Management, and Billing, which supported the nation wide personal lines insurance operation. Also, served as an Officer and member of Senior Leadership Team.
Beverly, MA
Responsible for developing and implementing business wide technology strategy. Heavy focus on analysis, negotiation, vendor management and problem solving. Also identified and implemented large scale re-engineering opportunities.
Other employees you can reach at firstcitizens.com. View company contacts for 6304 employees →
Charlene Zink
Colleague at First Citizens BankGreater Asheville, United States
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Raegan Kent
Colleague at First Citizens BankGreater Asheville, United States
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Faisal Sayeed
Colleague at First Citizens BankAlexandria, Virginia, United States, United States
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Julie Lunn
Colleague at First Citizens BankFrederick, Maryland, United States, United States
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Shakira Lewis
Colleague at First Citizens BankFayetteville, North Carolina, United States, United States
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Kylie Norris
Colleague at First Citizens BankGreer, South Carolina, United States, United States
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Keytan Callery
Colleague at First Citizens BankOmaha, Nebraska, United States, United States
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Patty Evans
Colleague at First Citizens BankRinggold, Virginia, United States, United States
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Sierra Harris
Colleague at First Citizens BankSchenectady, New York, United States, United States
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Kim Bryson
Colleague at First Citizens BankAsheville, North Carolina, United States, United States
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Quick answers generated from the profile data available on this page.
Gregory L Smith works for First Citizens Bank.
Gregory L Smith is listed as Senior Executive | Transformational Leader | Global Operations | Customer-Centric Mindset | Talent Development | Master Black Belt Certified (six sigma) | Digital Transformation | Technology at First Citizens Bank.
Gregory L Smith is based in Raleigh, North Carolina, United States while working with First Citizens Bank.
Gregory L Smith has worked for First Citizens Bank, Td, Td Bank Group, Td Bank, America'S Most Convenient Bank, and National Australia Bank.
Gregory L Smith's colleagues at First Citizens Bank include Charlene Zink, Raegan Kent, Faisal Sayeed, Julie Lunn, and Shakira Lewis.
You can use AeroLeads to view verified contact signals for Gregory L Smith at First Citizens Bank, including work email, phone, and LinkedIn data when available.
Gregory L Smith holds Bachelor'S Degree, Computer Science & Business Administration from Saint Michael'S College.
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